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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7557 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 7,557 reviews
  • Rated 3 out of 5 stars

    Meeh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for a child or person that is starting out being a responsible ear bud owner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meeeh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for a child or person that is starting out being a responsible ear bud owner

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective left earbud?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked these at first, but the longer I’ve had them, the more I dislike them. And the left earbud makes a staticky/crackling sound every now and then that’s really irritating.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 3 out of 5 stars

    Ear pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get out of case and ear once in.But all in all for 20 bucks pretty good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear bus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these ear buds , they just fall out really easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a while it will die like you can charge it but it will not reconnect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had these 5 months and they don't charge well and they don't connect at the same time. Most of the time I can only get a single earbud to connect. Definitely a disappointing purchase and would not recommend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Basic…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conectivity issue when trying to switch between devices.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    doesn't fit well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sounds ok and are simple, but the buds don't feel great in the ear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    For the price not bad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for the price I paid the battery runs out quickly after few months of use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad sounds but using it for listening to my books its good takking not so much

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    First try

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky, doesn’t really stay in ear, continuously falls out while wearing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too Much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too complicated to operate while in the ear to much tapping to switch modes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good. No ear adapters stay in the ears. There are better fitting models.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quiet Vibes, Big Sound: Reviewing JLab’s Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they support your quiet time and relax-mode, travel or cooking

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds do not work and I feel like they should have tested them before I bought them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to connect it to my Apple Watch. It supposedly paired successfully but then refused to connect any time after that. later, when paired with my iPhone it took forever to connect, sometimes as long as ten seconds. Returned it after a week of use. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all they stop working a week after purchase

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slippery ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slip out of ear a lot Challenge to remove from charging case

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre battery life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous ones i’ve had seem to have better quality than these ones.

    No, I would not recommend this to a friend
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