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Customer reviews

Rating 4.5 out of 5 stars with 7557 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 347 Showing 6,921-6,940 of 7,557 reviews
  • Rated 1 out of 5 stars

    Garbage. Do not buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of garbage. I bought 2 of these earbuds and they are garbage. Trash!!!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic quality not so great but OK. Ear fit a little big

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a great earbuds keeps falling off and sound quality is close to nil

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Our Bluetooth products come with a 2-year warranty! If you believe your product is defective, feel free to reach out to our customer service department to begin a claim. [email protected] jlabaudio-conv

  • Rated 3 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my step son as a replacement and he is happy with them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are on for kids. They are kind of bulky and uncomfortable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Deacon John

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s OK but I wouldn’t buy it again thanks it sounds low and cheap

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am using it for calls. For music am using the other buds.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Unable to lower volume.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Cannot lower volume via tap or via bluetooth media being used. Way too loud.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not one connects to my phone will be returning

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not good for talking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no noise reduction. They are good for listening to music but you cannot use the to talk. It picks up all background noise. I will be returning these.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your feedback. Unfortunately, the Go Air Pop does not have a noise-canceling feature. jlabaudio-conv

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Had high hopes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that it was an issue connecting with my Apple products but I tried connecting them to my work computer and nothing. Only one light turns on (L side) and I can’t return or exchange them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219. jlabaudio-conv

  • Rated 3 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. Purchase it and enjoy it. Good a gift..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they where a little more noise proof. But a good deal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing crazy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. Nothing crazy about these really.they sound fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for kids. Overall sound is ok or average at best.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Allergic reaction

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an allergic reaction in my ears from these earbuds. Never had this problem before not even if they’re from Dollar Tree!!!! The earbud silicone made my ears itch and raw. I had dry patches in my ear canals for months before they’d healed. I even tried it with out the silicone and still had an allergic reaction. My son did too, but my daughter (who has eczema) didn’t. So they work fine for her…that’s the ONLY reason I put 1 star.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219. jlabaudio-conv

  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work very well. I enjoy them. My only complaint is that I find it difficult to grasp and remove them from their container. JLab should have pul ridges or something on the buds where you grasp them to remove them from the container.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I know they were a cheap option for work buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it says delivered, but I had not seen the package at all. It was sent to my work address when I actually did put in shipped to my home address.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JLab - Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLab - GO Air POP True Wireless In-Ear Headphones is good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is alright, not bad. You get what you paid for.

    I would recommend this to a friend
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