Customer Ratings & Reviews
- Model:
- EBGAIRPOPRSLT124
- SKU:
- 11943566
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds didn’t work after awhile disappointing never will purchase again
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about this. We want to make sure you have the best experience possible. Please email us at [email protected], and we'll get back to you as soon as possible.
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds fall out of your ear more often than not. I’ve tried all three ear bud sizes and it doesn’t make a difference.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
nope to heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not up to my standards for use. They are so heavy they fall out so much. And connectivity is not good.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Thank you for the input. We appreciate the feedback as this helps our design team to know what to improve on in future designs. Thank you, JLab Audio Customer Support
ugh no
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go for for some jib trues instead. These are uncomfortable and fuzzy sounding
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They wouldn't stay in my ears. Also you can not use just one. They wont work unless both are removed from the case.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian
#TeamJLAB
- Cons mentioned:Charging
Not worth the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Straight out of the box, one of the earbuds was damaged. Would not sync and would not charge.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk don’t waste your money! People could barely hear me battery dies too quick
No, I would not recommend this to a friend- Cons mentioned:Charging
Don't buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy these! One week with the pair and the left side stopped working. It will not charge.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
Jlab ear plugs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bad, doesn't work all the time bad quality. Right ear plug doesn't work.
No, I would not recommend this to a friendWorthless
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not worthy of buying them. Just save your money and buy something better.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry about this. Please email us at [email protected], and we'd be happy to help.
Aight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work but don't fit in your ear very well. One of mine fell out of my ear into a grill. Now the "lone wolf" won't connect anymore.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there,
Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty.
-JLab
problematic earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to return this earbuds twice to the store because the right earbud just stop working and eventually had to replaced with another and more expensive JLAB model. The earbuds where difficult to take out from the case. The compact size and construction quality where the only good this about this product. For me, not the best product of this brand, which tend to be very good. I will not recommend it.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Will not connect
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite an hour of trying, these headphones will not connect.
No, I would not recommend this to a friend Ear pods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t have a good stereo sound and noise cancellation wasn’t very good. But it was a good price and I got what I paid for.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
- Pros mentioned:Sound quality
Disappointing ear buds.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply wouldn't stay in my ears. Sound quality was OK but not great.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian
#TeamJLAB
Earphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is average but if you make a call, the person other side will not hear you well.
No, I would not recommend this to a friendDont last long
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was good while they lasted. Just stop charging and never worked again.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturer's warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
Davian
#TeamJLAB
not so good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.feels like its made out of lower grade of plastic, sounds average and keeps poppin out of your ears when you walk
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Revis, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian
#TeamJLAB
Not recommended for everyday use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for listening but not speaking. I have to shout for others to hear me while on a phone call.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
Weren't working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a very long time to charge and a long time stuggle but they finally managed to get to 80% however only using it for 1 second the battery seems to already be at 70% i rarely got to use them as i had issues trying to charge them and they finally want to work. I can't seem to connect the second earbud and the audio sounds distant.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected].
