Customer Ratings & Reviews
- Model:
- EBGAIRPOPRSLT124
- SKU:
- 6472664
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the GO Air Pop True Wireless Earbuds, particularly praising the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and low volume, while others have experienced problems with charging one of the earbuds.
This summary was generated by AI based on customer reviews.
Average of Terrible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty terrible audio quality, but you dont buy it for that. Needed a quick pair to replace a lost set until I could get something better.
No, I would not recommend this to a friendStopped working after a week
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for these. They were working fine for a week and then suddenly stopped working even after I had charged them for 5 hours! I guess you get what you pay for.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi,
We're sorry to hear that your Go Air Pops stopped working. We've got you covered with a 2 year manufacturers warranty. Please send us an email ([email protected]) or give us a call (405-445-7219) when you get a chance and we can discussed getting those replaced for you. Thanks, JLab Audio Customer Support
Ear Buds
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my husband and he hates them. He has issues with the volume and charging them., there is much more.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
Inexpensive solid earbuds for your $
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as gift for Daughter.Im sure she'll be happy with them.She has mentioned them before too me.Kids know a decent value for the money aswell.
I would recommend this to a friendNot good for work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for work environment made very cheap and sound diminishes over time
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
not turning off in the case, Right bud runs 10 min
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item from Bestbuy on Dec 27, 2021, . It was working good for 2 weeks then it has 2 issues: 1- It didn't turn off when I put them back in the case, never. 2- the right bud charged full then dropped very quickly to 20% (less than 5 minutes) then to 0 after one minute, while the left one can run for 6 to 7 hours!! I tried several attempts to fix it like factory reset ( 7 tabs) never worked. also tap and hold for 3 seconds to turn it manually, never turned off till battery finished.. Please help
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Raif68,
That is really strange. It's difficult to say for sure without inspecting them if the issue is in the charging case or the earbud. Rest assured we've got you covered with a 2 year manufacturers warranty. Please send us an email ([email protected]) or give us a call (405-445-7219) and we can discuss getting them replaced for you. Thanks, JLab Audio Customer Support
Missing earbud cushions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the earbuds themselves are fine, I did not get the extra cushions that I was supposed to get. Can you send, please.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .Happy to help here! Please email us at [email protected].
you get what you pay for
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great at 1st but after daily heavy use only lasted about a month before one airbud started dying out
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
Pretty good.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. After some use the silicone hurts my ears and they don't stay in very well. They have 3 different sizes. Sound quality is good.
I would recommend this to a friendMeh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Felt like cheap plastic and the sound was not that great. Only one earphone worked out of the box. Id spend more money for better earphones. Probably for a kid itd be alright
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Not bad for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it isn’t bad but the ear buds them selves decide to slid off my ear every once In a while and they aren’t to loud but like I said for the price it ain’t bad
I would recommend this to a friendBullcrap headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were horrible they are already broken and not working. The charging case doesn't charge all the time and charging port breaks easy. These are worst headphones ever do not buy them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear the troubles you're experiencing. You have a two-year warranty with our Bluetooth devices. Please contact us at [email protected], and we'd be happy to resolve this for you.
Nice budds!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered to Best Buy faster than expected. Work very well. Inexpensive. Stay in ear fairly well but I won't workout with these in my ears.
I would recommend this to a friendKeep your box in case for the warranty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this but I had two of them and they both broke within a week. I probably got unlucky with these but either way it was still a bummer.
No, I would not recommend this to a friendPoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont work as expected, audio quality is really bas as well
No, I would not recommend this to a friendGood quality for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonably priced earbuds that have been great. I love the color and havent needed to charge in the last 2 months with regular use.
I would recommend this to a friendInefficient
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked fine for a month, then one stopped working, and now the other one has very low volume.”
No, I would not recommend this to a friendDisappointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay for listening to audio books, but music is distorted. Main issue with them is when using them for calls. EVERYONE has issues hearing me.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Will, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!
#TeamJLAB
Back up
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these on sale, as a back up to my more expensive earbuds. Sometimes they worked and sometimes they didn't. I wouldn't recommend
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Sorry for the troubles this may have caused. Please feel free to reach out to our customer support team to get a free replacement under warranty. You may reach us at [email protected] or give us a call 1-405-445-7219 8am-4:30pm PST We're here to help = )
- Lourdes #TeamJLAB
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty uncomfortable and awkward, not my first choice for an earbud.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
