Customer Ratings & Reviews
- Model:
- EBGAIRPOPRBLK124
- SKU:
- 6472667
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the GO Air Pop True Wireless Earbuds, highlighting the excellent sound quality, good battery life, comfortable fit, affordable price, and ease of use. Many appreciate the available colors and the satisfying bass. Some customers have noted issues with connectivity and volume, while others have experienced problems with charging.
This summary was generated by AI based on customer reviews.
DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were recommended by a store associate. One stopped pairing/resetting w/in a month, but after 2 weeks. Not exchangeable. Was told we should have bought a protection plan. Best Buy does not guarantee their products will function properly beyond 2 weeks. I'll be purchasing a replacement elsewhere.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219.
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk don’t waste your money! People could barely hear me battery dies too quick
No, I would not recommend this to a friendHard to remove out of case.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's hard to take these out of the case. There's no where to grip the buds. It's bad enough that I want to return it even though it's a good price.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're very sorry to hear that your experience has not met your expectation. We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab
Sounds good but
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good in your ear but they are a hassle to stay in your ear, they fall out so easily and are so easy to lose
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected].
JLab
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new JLab GO Air POP True Wireless In-Ear Headphones in black. The sound is great and perfect for my small ears.
I would recommend this to a friendJlab ear plugs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bad, doesn't work all the time bad quality. Right ear plug doesn't work.
No, I would not recommend this to a friendEarbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds didn’t work after awhile disappointing never will purchase again
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear about this. We want to make sure you have the best experience possible. Please email us at [email protected], and we'll get back to you as soon as possible.
Ear buds always fall out of ears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have good quality sound… when the earbuds will stay in my ears. That’s the problem, they always fall out. Very annoying.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration.
ugh no
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Go for for some jib trues instead. These are uncomfortable and fuzzy sounding
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again.
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds fall out of your ear more often than not. I’ve tried all three ear bud sizes and it doesn’t make a difference.
No, I would not recommend this to a friendWorth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and great product truly enjoying my purchase really does much better than apple earbuds just my opinion
I would recommend this to a friendGet what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was good. Fit was not. The provided pieces to adjust fitment are very hard to get on and off without fearing you will tear them
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. I would suggest to try out the Go Air Sport as the hook provides a better fitment. We look forward to speaking with you!
Davian
#TeamJLAB
Not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They wouldn't stay in my ears. Also you can not use just one. They wont work unless both are removed from the case.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
Davian
#TeamJLAB
Can't beat these for the price!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No fancy features, but you really can't beat these for the price. They fell solid, fit nicely and sound great!
I would recommend this to a friendSo good…
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this earphone.it adjust well in my ear. Music clarity is so good .I used this headphone everyday.
I would recommend this to a friendTarn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good sound for a cheap pair of ear buds. The built-in charging cord is a good idea. The reason for my one star review is this. I got to use these for a couple of weeks and everything was fine until the right earbud fell out of my ear onto the ground. Now the Blue tooth in that earbud will NOT connect to my phone anymore rendering these headphones useless. Buyer Beware Durability issues.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!
#TeamJLAB
A Lot of Bang for Your Buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a great initial experience with these headphones. Sound quality is good, has a charging case with a built-in charging cable, touch controls, and can use one earbud for playback. Unfortunately, they had issues with audio cutting out continuously when paired with my computer. Could have been a lemon, but I decided to return and go with a higher-end pair.
No, I would not recommend this to a friendWorthless
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not worthy of buying them. Just save your money and buy something better.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .So sorry about this. Please email us at [email protected], and we'd be happy to help.
They’re ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long battery, but I could barely hear out of them.
I would recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think these are great quality. I expected the quality to match the price but i was pleasantly surprised.
I would recommend this to a friend
