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Customer Ratings & Reviews

Your price for this item is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 3877 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 3,877 reviews
  • Rated 3 out of 5 stars

    Just adequate

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair had only one working earbud. Best buy replaced and second pair both work although at different volume levels. OK for the price

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and fit. Although, having a few issues connecting to device. Overall, great quality style and for the price its worth the buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound is not the best. It doesn't cancel the noise and people have a hard time to hear you.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these wireless earbuds for my new S21 because the new phone requires wireless ear buds orvan adapter to use my old plug in type. I do not really like them. They are very tiny to handle. They dondit into the case easily but hard to remove. You must tap eachvear but for the various functions. It's not easy to remember which ear dies what. I thing a different style would be more suited for my taste. I'll probably buy the adapter and use my old Samsung earbuds that connect to the phone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 3 out of 5 stars

    Ok product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have better quality sound. Not that great on bass.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great ear head phone.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. So far so good. no complaints nor issue yet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t do it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son after he lost his AirPods that I refuse to replace. He disliked the sound quality so much he decided to just live without headphones, and have them to his sister. . I thought he was overreacting until I tried them myself. They didn’t sound good but I thought they were at least bearable. I bought a second pair for myself in an emergency forgetting how bad they sounded. Not recommended.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t Stay In Ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t stay in ears-keep falling out. When you put them back in it’s hard to do without touching the areas that restart/skip your location. Sound is good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Product is bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the color but it fell several times at the gym. They don’t stay in place and I was disappointed. But I’m glad Best Buy accepts returns. I only tried using it once and was disappointed. I’m glad I was able to return and buy my regular earphones.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Works okay except for podcasts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first pair of these I bought had some kind of defect that prevented one of the buds from working. I exchanged for another pair and they seemed to work okay except for podcasts where they skip and stutter a lot. I tried a lot of things, like different podcast apps, downloading the whole podcast first, trying to mess around with Bluetooth codecs by enabling Android developer mode, turning off some background apps and it simply didn't work while walking with the phone (Moto G7+ running Android 10) in my pocket. It seemed to work okay with music stored on the phone and with phone calls. Still, they are finicky about connecting, and sometimes the pods don't pair together, so only one will make sound. The fit is good as is the sound, but depending on how the buds are situated in your ear, it is hard to get to the touchpad for controls and there is no feedback on whether you actually touched it. So it often wasn't doing what I expected when I tried to pause or change volume. An audible click or some kind of sounds indicating what was happening would be helpful. After a few days of struggles and troubleshooting, I went back and got Skullcandy Dime pods because they had worked fine until I lost them on a trip.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for cost if you go easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. Good sound but loses connection briefly pretty easily. Not great for workouts etc.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Naah.. for a cool gift is fine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound doesnt sounds very cool,and the material its poor,is not like apple or jbl.. of course the price.. you get what you paid!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things plug up my ears and make it sound like I’m under water. But after a few minutes, they keep falling out of my earS

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working after 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the sound quality, comfort, and cost, but after just three months of light use, the charging case no longer works! It is such a shame, as I really liked this product initially. I began the process of filing a warranty claim, but then I found that you have to package the item and pay shipping and handling to return it to JLab before they will consider your claim, which is a big hassle and disappointment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Somewhat uncomfortable fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is fine but the fit almost hurts after a while so these don’t get much use

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Budget wireless earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for the price. 3 different size caps for your ear canal. Volume is low at the initial pairing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. Battery time is excellent. Only downfall is they don’t stay in my ears as easily as others I have had. Good value for price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    they get the job done in a pinch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more from these. The sound quality is just ok and the speaker function for talking on the phone is ok. These do not stay in my ear unless I'm motionless which is frustrating. They do the job I suppose but I think I'll tick with my regular go to brand.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Disappointed x2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two pairs of these headphones about five months ago. For one pair, one earbud stopped working after about a month of using them about five hours a week. When I switched to the other pair, one earbud just didn't work right off the bat. I tried resetting them both and tried out a few tricks I found online, but no luck. I looked into getting a replacement from the manufacturer, but you have to pay to ship it in to them and count on their goodwill to not blame the problem on you, so I decided to go with having one functioning earbud for each pair. I guess the one lucky thing of this is I have one functioning right earbud and left earbud between the two, but would prefer to have two functional pairs. Apart from having one side not work, they now don't even fully charge or keep their charge for very long. Once they both fully die, I'll invest in a better pair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, the “smart” functions don’t work the way they should though. I use them for the gym and they are fine

    I would recommend this to a friend