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Customer Ratings & Reviews

Your price for this item is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 3879 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 3,879 reviews
  • Rated 1 out of 5 stars

    Not a good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't happy with these. I could hear the music and answer my phone. The purpose was to use them to hear on the phone; therefore, I would not recommend these.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst earbuds ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This earbud is the worst the charger is not compatible in the United States dont waste your time. Spend more get more

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      The Go Air Pop's charging case has a built-in connector that can be plugged into any 5v 1a USB port. You can also plug it into your phone's charger adapter. jlabaudio-conv

  • Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a back up pair. When i paired them to my phone the right earbud does not work. I've tried troubleshooting, but that didn't help at all.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the issue. We'd be happy to help you get a replacement pair. Please contact our support team at support@jlabaudio.com. jlabaudio-conv

  • Rated 1 out of 5 stars

    Buzzed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the item for a couple hours, it had a continuous buzz sound. Was very disturbing and had to return the item to the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They last 10min

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price they where good. They have a nice size and sound but they only last about 10min the right one stop working and never work again, they being return and exchange for another brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not buy again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap product but only one of the ear buds worked when I bought it. Just needed them temporarily. Wouldn't recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They suck! horribly head phones! I would never buy anything from JBL ever again!!! Don’t waste your money! Shame on Best Buy for selling such crap!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke really easy and the sound would only work on one side. I had to keep reconnecting them to all my devices

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 1 out of 5 stars

    Just okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did the job when forgot my headphones. By the way, Best Buy has horrible customer service.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    JUNK!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not buying this brand anymore they only last up to 6 months, or I just got a defective unit.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Get a different color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black pair and green pair work just fine. This one does not. The left earbud would never charge. My other pairs the battery will last for days, this one would not.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Nicci, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are not very good, the sound is not good, and talking with them in is not so good. Just not worth buying as a cheap set

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    left earpiece sound comes and goes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased in Febuary, lost sound in left earpiece March 13th, tried reseting, still intermit sound comes and goes in left earpiece, unable to return. taking a risk buying these..

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Rara, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not worthy of buying them. The person who you be on the called won’t hear you when you talking to them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 1 out of 5 stars

    NOT WORTH IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right earbud stopped working 3 weeks after I bought them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    Very Disappointed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed! Only worked a few hours at first then only left or right channel. Now does not connect. I would never recommend the JLab-GO Air POP Wireless Headphones.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 1 out of 5 stars

    I wish they worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately tried to connect these with my device, and it didn’t work. Well one didn’t work at all and the other sounded as if it was under water.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to support@jlabaudio.com or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Basic Buds.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. NO TILE ON THESE. Just earbuds that you'll lose. Or better, lose one and be annoyed.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 1 out of 5 stars

    JLAB GO Air POP Headphone - Waste of Money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month, the right headphone stopped working. I tried every troubleshooting option, watching videos on YouTube, etc. but could not get it to work/pair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very hard to get in your ear, even getting it out the case is a struggle

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv