Customer Ratings & Reviews
- Model:
- EBGAIRPOPRMNT124
- SKU:
- 10180090
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Spend the extra $10 and get something else
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They get two stars because they work. The sound is the worst I've experienced in a set of headphones. My wife has the higher end version of JLab offerings and they are fine, but these sound noticeably worse, terrible even. Spend the extra $10 and get something else.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We're sorry to hear the troubles you're experiencing. You have a two-year warranty with our Bluetooth devices. Please contact us at [email protected], and we'd be happy to resolve this for you.
Jlab Go Air POP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the earphones and the color of them.
I would recommend this to a friendGreat Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and exactly as presented. Good value.
I would recommend this to a friendGood quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. The sound could be louder. Very sleek.
I would recommend this to a friendPerfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earnings are great. My mama loves them a lot.
I would recommend this to a friendSimple & functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great! I use them to watch movies on my phone.
I would recommend this to a friendbuy these for budget!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these sound amazing for their price!! well worth!!
I would recommend this to a friendTight Fit in Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is ok for the price; however, I have a problem taking them out of the charger/case. Not very easy to grip the buds to remove them.
No, I would not recommend this to a friendNEVER PURCHASING FROM BEST BUY AGAIN!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never purchasing anything from Best Buy again. Purchased these earbuds and the 2 year protection plan. One of the earbuds was run over and damaged and I was told by the manager Joe at Best Buy on 71st and 169 in Tulsa,OK that even though it's 2 YEAR ACCIDENTAL COVERAGE they will not replace my earbuds without the broken earbud that was crushed TO PIECES. WORST CUSTOMER SERVICE EVER AND THE PROTECTION PLAN IS A RIP OFF BECAUSE THEY ONLY HELP WHO THEY WANT AND THEMSELVES. No longer a customer and my family will also halt consumption from this company.
No, I would not recommend this to a friendDecent
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter likes these but I am having to buy a 3rd pair due to them having different problems
I would recommend this to a friendNot quite what I was hoping for.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to listen to books on tape while I sleep. They were fine to sleep in comfort wise; however, something about the frequency(?) disturbed my sleep. I had return to my wired ones.
No, I would not recommend this to a friendNot so impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going by online reviews, I got this one for my kid. It's difficult to get the buds out in the space the cap provides and the cap gets closed often. And the sound is a bit low quality (considering the price, it's kinda ok).
I would recommend this to a friend- Cons mentioned:Charging
not turning off in the case, Right bud runs 10 min
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item from Bestbuy on Dec 27, 2021, . It was working good for 2 weeks then it has 2 issues: 1- It didn't turn off when I put them back in the case, never. 2- the right bud charged full then dropped very quickly to 20% (less than 5 minutes) then to 0 after one minute, while the left one can run for 6 to 7 hours!! I tried several attempts to fix it like factory reset ( 7 tabs) never worked. also tap and hold for 3 seconds to turn it manually, never turned off till battery finished.. Please help
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi Raif68,
That is really strange. It's difficult to say for sure without inspecting them if the issue is in the charging case or the earbud. Rest assured we've got you covered with a 2 year manufacturers warranty. Please send us an email ([email protected]) or give us a call (405-445-7219) and we can discuss getting them replaced for you. Thanks, JLab Audio Customer Support
- Pros mentioned:Sound quality
Pretty good.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. After some use the silicone hurts my ears and they don't stay in very well. They have 3 different sizes. Sound quality is good.
I would recommend this to a friend Ear buds no more
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is ok, but not great. Outside gets in for sure whether so called ANC is on or off. Of course “off” is for listening to outside but “on” can still hear outside …. ANC IS A *little* more isolated. Biggest problem is that they just keep falling out. Absolutely no security as I am listening and always wondering when they will fall out AGAIN. Returned and got (at long last) over the ear SONYs.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .We appreciate your feedback and will use it to improve your experience.
Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were ok i just had a hard time getting them out of the case and they wouldnt stay in my ears they kept falling out
No, I would not recommend this to a friendAs good as the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to remove from the charging case. If you have long slim fingernails, then not so much. Also they sometimes stay attached to your Bluetooth even when you put them back in the charging case and close the top.
I would recommend this to a friendNot impressed with design
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't seem to navigate the volume increase/decrease buttons, and getting them out of the charger has been an issue - using tweezers to pull the first one out then I have room to pull out the left one.
No, I would not recommend this to a friendTrouble with Sounds Staying Consistent Both Earbud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product left and right earbuds seems to have syncing issue when there is changes or different sounds output occurring at once like it's having trouble determining which sides of the earbuds the sound should be sent to. So if you listening to fast music or fast motion with different background sounds coming at the same time then you will or maybe disappointed with the purchase. Other than that, sound is sometimes good and bad I guess depending on the sound quality of audio or video source. So therefore, this earbud maybe suitable for watching regular movies or for audio chatting only purpose.
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab
- Cons mentioned:Connectivity
Back up
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these on sale, as a back up to my more expensive earbuds. Sometimes they worked and sometimes they didn't. I wouldn't recommend
No, I would not recommend this to a friendBrand response from JLab Audio Team
Posted .Sorry for the troubles this may have caused. Please feel free to reach out to our customer support team to get a free replacement under warranty. You may reach us at [email protected] or give us a call 1-405-445-7219 8am-4:30pm PST We're here to help = )
- Lourdes #TeamJLAB
