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Customer reviews

Rating 4.5 out of 5 stars with 7556 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 333 Showing 6,641-6,660 of 7,554 reviews
  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had them for a year and a half and it has come to the point where, if I want to use these, I have to unpair them as soon as I'm done or they will HIJACK anything and everything. If you have them off and tucked in their case and a call comes in, they turn themselves on. If you're not using Bluetooth at all, they'll turn themselves on at random timess and I have to stop and unpair them. I have replacements ordered of another brand and CAN'T WAIT TO THROW THESE IN THE TRASH!!! And I never write bad reviews. Had to warn you on this one. I have looked it up ... cleaned connections, put a rubber band around the case to make sure it was closing fully and correctly ... Nothing has helped. At all.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    Grandma 62

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for younger person not my ears but they are a good buy for budget.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that much good. Sound is not clear. After connecting sound automatically decreasing.so i don't like it that much

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Everything has its place

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent ear buds good for work but still very basic and not convenient. You get what you pay for here but nonetheless they do the job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed For Back Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was out in of town and forgot my apple ear pods. so I picked these up. They got the job done and was able to listen to a lecture. I gave them away when I got back home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    need to have long finger nails to get buds out

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok... in the end its better to get sony or bose units

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Regular product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lost connection frequently and the sound quality has been deteriorating

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, sweat-proof! These ear buds definitely get the job done in a simple fashion. Not too techy, not too complicated.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Get what you pay for

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get what you pay for. I got these to link up to my phone one time but it was a process each time I wanted to use them. Not worth the headache.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email [email protected] or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 2 out of 5 stars

    Within 90 days 1 bud won't work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these earbuds when I first got them 3 months ago -pretty comfortable, easy to charge, decent case. Not very good for working out or walking though because they can fall out. Also must be completely removed to have a conversation in person so I didn't wear them that often. Less than 1 hour a week even average. Now I've had them for only 3 months have used them probably 10 to 12 times, and the left earpiece does not work at all. Just outside my 90-day return. I am not satisfied at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! It must be a battery saver feature but when the power times out, there's no way to turn them back on unless you remove them from your ears and put them back in their case. Very inconvenient. Defeats the purpose of buying wireless earbuds. And Best Buy would not let me return them unless it's within 14 days.... This is a "battery saver" feature you don't even recognize unless you're wearing them continually 24/7.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger too short so there is at no time this would be beneficial

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are alright quality good. Just not happy because they keep falling out of my ears. Next pair I get will hook over the ears

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok quality, works as described, good price... Fair sound quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short cable attached to the case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger Cable is attached to the case and it is about 2 inches long, how can one charge this thing with 2” of cable? Unless you use a laptop to charge it, it is impractical anywhere else to charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pick up a pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value. Once you pair with your device, they will connect automatically when you pull one out of the case. Great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable but they begin to hurt my ears after a little while abuse

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too sensitive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very comfortable but for the price they are good. One thing is the button feature is so sensitive. If you push them back into your ear, it activates the functions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gifted

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my boyfriend the mic is not great during calls but the sound is good for music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JLab

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new JLab GO Air POP True Wireless In-Ear Headphones in black. The sound is great and perfect for my small ears.

    I would recommend this to a friend
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