Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7555 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 7,554 reviews
  • Rated 3 out of 5 stars

    Battery dont last

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound, but the battery died soon, I wont buy it again

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ear buds always fall out of ears

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have good quality sound… when the earbuds will stay in my ears. That’s the problem, they always fall out. Very annoying.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration. jlabaudio-conv

  • Rated 3 out of 5 stars

    I WOULDN'T BUY THESE PODS AGAIN

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this pair for my fiance OTR driver. One pod always seem to fall out his ear & he is in the truck on the floor trying to find it. Not happy. Just being honest.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound for the price, but…

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great for the price tag but I only had one problem with them, they weren’t comfortable. Felt like a suction cup was placed in my ears.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Bought these as backup headphones for the gym. I know they are inexpensive, but I expected more from J-Lab having owned multiple pair over the years. I do not recommend these headphones if you enjoy music. “Pros”: sound quality is bearable They are small and light weight They are better than not having any headphones Cons: Sound is muffled Bass is or deep and only within a limited range Case feels cheap The real color is much blue-er than in the pics

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your feedback. We will pass it along to our product team.

      With love from the Lab,
      JLab Support jlabaudio-conv

  • Rated 3 out of 5 stars

    Not good quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So after using my Bestbuy rewards I paid $5.00. With that said, for the price it’s good. However the sound is echoey and the ear pieces don’t stay in well. I’ll buy apple in the end.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JLab - GO Air POP

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok Does not keep a charge for to long a period I am a little concerned over that.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all is doing what I expect to do for the price, the issue I have is to pull it from the case other than that is good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the quality of sound I was hoping for.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not what I was hoping for. The right one fell out at the gym and I never found it. Poor fit. Tried the different sizes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price, byt works so so

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but it is very easy to fell out my ears even I have tried different fits. Also it seems to me that when I moved, the reception get interrupted.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Tarn

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sound for a cheap pair of ear buds. The built-in charging cord is a good idea. The reason for my one star review is this. I got to use these for a couple of weeks and everything was fine until the right earbud fell out of my ear onto the ground. Now the Blue tooth in that earbud will NOT connect to my phone anymore rendering these headphones useless. Buyer Beware Durability issues.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to [email protected] or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. We look forward to speaking with you!

      #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Uncomfortable and problems with pairing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable to wear. Pairing with multiple devices is impossible and very frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    A Lot of Bang for Your Buck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great initial experience with these headphones. Sound quality is good, has a charging case with a built-in charging cable, touch controls, and can use one earbud for playback. Unfortunately, they had issues with audio cutting out continuously when paired with my computer. Could have been a lemon, but I decided to return and go with a higher-end pair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    These are okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds work okay but I can't tap them to answer a call and they are a little difficult to get out of the case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    alright

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well enough for walking and running purposes, but the case sometimes falls open and then phone auto connects.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your feedback, and we're sorry about this. Please email us at [email protected], and we'd be happy to help. jlabaudio-conv

  • Rated 3 out of 5 stars

    Just ok

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great.. it was a for a gift exchange and shortly after I heard that they stopped working

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good earbuds

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item does not keep out the sound. I had to send back to get a replacement

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JLab Go Air POP True Wireless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Earbuds don't fit ears very well. They will fall out even when just sitting at desk with no activity

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhhh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really care for them. I don’t like the way they fix in my ear. I don’t like how they connect with an iPhone. But my 13 year old loves them and everything about them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awful sound quality. The sound sounds so muffled.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

Sponsored