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Customer reviews

Rating 4.5 out of 5 stars with 7555 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 341 Showing 6,801-6,820 of 7,554 reviews
  • Rated 2 out of 5 stars

    Good ear bud

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them when I first got them, but after a while they pop out of the ear and sometimes drop of fall out of the ear, and now I don’t have them anymore so on to the next pair.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Does not hold power and shuts off after 30 mins.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold power and shuts off automatically after 30 mins. When i out it back in case it will charge and say battery full but would switch off in about 10-15 mins. Sound quality is decent for the price but no good it wont hold power even for a evening walk.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      we are sorry to hear you ran into some issues with our product. Feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you! jlabaudio-conv

  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one of the headphones work. Followed all the instructions, and still not working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Connection acts crazy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a mind of their own sometimes and won't connect or either just disconnect at random times!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unuseable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the item. The item would not fit in my ears. I have to take out the cushions because they are too big. The package did not come with the small second size. So I could not use them.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 3 out of 5 stars

    Good, but cuts in and out of bluetooth connection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well, but cut out and then re-establish the bluetooth connection, intermittently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Case Coordinator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I expected. Nothing fancy, but works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Audio cuts in and out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works when it wants to. Audio cuts in and out sometimes. Other than that light and easy to use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the $20

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a pair of these from my local bestbuy because I had recently lost my airpods and needed some wirless earbuds for work. I thought to myself $20 wont hurt to give them a shot, right? Wrong, the first pair I had the right ear bud would not connect and after following the instructions multiple times to try and get them synced nothing. I came to the conclusion that the charging case was defective and not charging when the earbud was put in the case. Okay, ill just exchange them and be on my way. Second pair left earbud didn’t work. It absolutley would not pair the case was charging it this time cause the led would go on but I believe this time the earbud was not holding a charge. This time I just had to bite the bullet and say I lost $20 on them cause they were not even worth the gas money to return them. TLDR: QC on these are garbage and its better off using the $20 to save for a better set of wirless earbuds.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and used 1 time then put in case and in my purse they did not hold the charge. As soon as I take them off the charger they show a red dot instead of blue.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    Base sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough base not good for long wear sound is so so

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Amazing earbuds but now are poor quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th pair of earphones...reason for the one star? Well, I bought the skin color earbuds and of course it wasn't the one I wanted but, I kept it because I was too lazy to return it. Well, the left earbud had either no sound or it would cut off, so I returned it and got my now 4th pair. This one has poor connectivity, my phone cannot be in my pocket and I can't go a few feet from my phone/laptop or else the earbuds won't connect. Such a great earbud but now it's not the same quality as the older ones.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    Jlab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly until 2 days ago the Bluetooths stopped working. Could be just a bad pair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get out of the charging holder. No option for noise canxellation to turn off or on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their okay. They easily come out of the case and ear. I gave them to my 9 year old.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meeh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for a child or person that is starting out being a responsible ear bud owner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meeeh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for a child or person that is starting out being a responsible ear bud owner

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective left earbud?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked these at first, but the longer I’ve had them, the more I dislike them. And the left earbud makes a staticky/crackling sound every now and then that’s really irritating.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 1 out of 5 stars

    Do not buy these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had these 5 months and they don't charge well and they don't connect at the same time. Most of the time I can only get a single earbud to connect. Definitely a disappointing purchase and would not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ear pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to get out of case and ear once in.But all in all for 20 bucks pretty good.

    I would recommend this to a friend
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