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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3246 reviews

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Rating by feature

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Go Air Sport True Wireless Earbuds for their sound quality, comfortable fit, and long battery life. Many find them comfortable to wear and appreciate the reasonable price. However, some customers have expressed concerns about the volume and bass, and a few find the touch controls to be overly sensitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,246 reviews
  • Rated 1 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very uncomfortable and is not worth the money to get this product

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Sorry to hear about this, and thanks for your feedback. jlabaudio-conv

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Solid buds for the price.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a solid pair of earbuds when you’re looking for something for working out or working outside. The included tips fit well, the ear clips hold the earbuds to your ear comfortably, and the sound is good if you’re not looking for something entirely too bass-heavy, though the lack of AptX and AAC decoding is noticeable with quieter music and live recordings. Using for phone calls is particularly good, and the charging case with botH USB-A connection and Qi wireless for charging is a great added bonus. The only real drawbacks to these earbuds are a lack of “Find My”-like capability that competing earbuds do have. While these are inexpensive enough where I could easily afford to replace them, it’ll annoy me if I were to lose one side and find it months later. The other real win here is the color matching. jLab did a great job of matching plastics and silicone where it’s all one solid color instead of two or more different colors across different materials. The packaging is also a win, as there is very little of it. All in all, if you need an affordable pair of buds for the gym or running outside, these are it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it it’s nothing but Bluetooth headphones can not talk into Bluetooth

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please email us at [email protected], and we'd be happy to help. jlabaudio-conv

  • Rated 1 out of 5 stars

    Notnwork

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work out of box upon buying them and did not charge either

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the product you received. Please contact us at [email protected], and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 1 out of 5 stars

    Tradh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awful. Not even a month old and 1 earbud won’t charge. Waste of money

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We'd be happy to help with this. Please contact our support team at [email protected]. jlabaudio-conv

  • Rated 1 out of 5 stars

    headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sounds quality is not good i prefer the iphones headphones

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 1 out of 5 stars

    Ok in a pinch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound quality for calls. Ok sound for music

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 4 out of 5 stars

    Good sound and battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and battery life of the product is good. The headphones occasionally disconnect from my iPhone suddenly, although this is not a frequent event. I have not tested connecting to different devices, so am not sure if switching between devices would be easy and consistent. Charging is fast and the fit is secure. Would recommend to anyone looking for an inexpensive pair of wireless earbuds.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the sound quality is very good, my son went through three separate pairs of these earbuds in less than 4 months. The attachment by the bud continued to break. Fortunately, I had purchased the protection plan on each pair. I would not recommend these!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected]. jlabaudio-conv

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    No Hard to Use, Hard to Lose!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JLab - Go Air Sport True Wireless Earbuds - Yellow (Lime Green actually) are perfect for those on the go and for active lifestyles. These bright earbuds provide all the quality sound you want without compromising on features. The silicone-like material helps prevent water damage from sweat or rain for those using them during a run or workout. The fully molded earbud won't have you grabbing to secure them during intense activities. I found these to be a bit frustrating as I could never get them to fit my ears well. I tried the 3 sizes of ear hole adapters but never found a good fit or seal. I have used several brands and styles before, but could not get these to work... HOWEVER... my wife found them to be a perfect fit on the first try. She loves them and says at least she can't lose these due to the color! She like the sound quality and the fact that they have a built-in USB charger cord to the holder. PROS - JLab brand and quality - Sound quality is great - USB charger built-in to case - Case holds several charges - Earbuds last all-day on one charge - Water-resistant for all activity levels CONS - May not fit everyone's ears well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't hold a charge. Hold to the ear but other than that not good

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Sounds like it's covered under warranty as the product should definitely hold it's charge.
      For better help, please email [email protected] or call 1-405-445-7219 8am-4:30pm PST
      - Lourdes #TeamJLAB jlabaudio-conv

  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work in one ear. Perhaps I got a bad pair.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the product you received. Please contact us at [email protected], and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 1 out of 5 stars

    Bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is Horrible. Will not recommend.........

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. jlabaudio-conv

  • Rated 5 out of 5 stars

    Mike

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Life in stereo with the best soundtrack ever, mine. Gotta be honest, this is my first pair of Bluetooth earbuds and I'm in love. Easy to charge, comfortable, and the sound is clear and loud. What's not to love?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Read all of the reviews

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less than three weeks. Hoping for a return instead of exchange…

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected]. jlabaudio-conv

  • Rated 1 out of 5 stars

    Dont buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst thing signal interferes with other signals around

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 week the right earbud would no longer function.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We'd be happy to help. Please email us at [email protected]. jlabaudio-conv

  • Rated 4 out of 5 stars

    Good for running and workouts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these earbuds to be able to listen to music at the gym. I was specifically looking for something that would have no chance of falling out of my ear, and these have worked great. I also started using them for running and have no complaints. I think for workout music the sound quality is good, but if you are planning to use them to really savor your music or to talk on the phone a lot, these may not be the best. Also, while I find them comfortable to wear during workouts, I would not want to wear them all day, not because of the fins but rather the plastic body which fills up pretty much the entire central portion of the ear. The plastic body also has buttons on the side which can start and stop music and adjust volume. I have found that these buttons are somewhat touchy but also have a slight lag, so I generally prefer to use my phone for these features. I have also noticed that devices will remember these headphones well, but if you have more than one device that you are using these with, you must disconnect them from one device to be able to connect them to any other device.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect Workout Earbuds.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JLab Go Air Sport True Wireless Earbuds come in a sturdy case. The USB dongle is very short and attached to the bottom on the case. This dongle is inset and allows the case to sit flat on the surface. The JLab Earbuds are water resistant and will continue to work with normal sweat from the gym environment. There is a spot on the cast to attach a lanyard for easy carrying. On the front of the case there is a led battery indicator light. The left and right earpiece can be used independently leaving one in the case to recharge. The earbuds are sturdy and the over the ear holder secures each well while exercising, jogging, or resting. Each earbud has the standard JLab touch controls, you need not use the phone to adjust volume or change tracks or answer the phone. The JLab Go Air Sport True Wireless Earbuds utilize Bluetooth 5.1 to connect. Each earbud battery lasts 8 hours and you can recharge it in the case for an addition 24 hours giving you 32 hours of use before recharging the case. Each JLab Go air Sport Earbud has two microphones one to pick up your voice and the other for noise cancellation. Its not perfect but, it does remove most of the background noise. The JLab Go Air Sport True Wireless Earbuds have 3 preset playback settings. 1. Balance 2. JLab Signature 3. Base Boost Using the JLab Signature or Base Boost gives me the sound and playback I enjoy the most. The JLab Go Air Sport True Wireless Earbuds are the perfect fit for your workout either at home a\or the gym. They to be able to give you years of use, and you don’t have to worry about damaging them in the gym environment. I would recommend the JLab Go Air True Wireless Earbuds to family and friends.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Short life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! But they only lasted 2.5 weeks. One side last 3.5 weeks.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219. jlabaudio-conv

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