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Customer Ratings & Reviews

Your price for this item is $24.99

Customer reviews

Rating 4.3 out of 5 stars with 71 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are positive about the GO Air Tones True Wireless Earbuds, particularly praising the sound quality, battery life, price, and color options. They appreciate the excellent sound quality and noise cancellation, long battery life, affordable price, and variety of flesh-tone color options. While there are no significant negative comments, some customers have mentioned that the earbuds are not the most comfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 71 reviews
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Nice buds, but always falling out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful colours. The only problem I have is that I can never get the buds small enough for my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless earbuds for outdoor walks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless earbuds work well with my MP3 player for outdoor walks. Sould quality is pretty good. Fit in ears is ok.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice budget headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok headphones at an extremely low price. Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is amazing anf sound wuality does not disappoint, i cant believe the low price on these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable for pricing in the market of wireless headphones. Good sound to

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds for the price. They have great sound & the color options and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound and comfort!! Absolutely recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not loud enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not loud enough for my liking had a pair of cheaper ones that go way louder

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JLAB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable, affordable, and amazing sound!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty decent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're pretty decent for the price. They serve their purpose. They could be a little more louder, but you get what you pay for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main issue is the master volume level is set too high. With the volume 1/4 up it's about as loud as you would want it. That makes it hard to find the sweet spot on volume levels. They have 3 setting but no low volume setting... . . Distance & range doesn't seem to be an issue. Instead of paying Apple tons of money I'd rather go with these cheap ones, even with just "okay" sound quality. Apple/ Mac have plenty of money & they don't need any more of mine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are good. They do have problems. Given the price you get what you pay for.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible battery life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got my earbud I would have given them a 5 star review. But one of my earbuds battery drains withing 5 minutes of listening. It could be at 100% then at 10% within 5 minutes. I have tried restarting them multiple times and charging the case but it is still doing this.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the product you received. Please contact our support team at [email protected], and we will help you get a new pair. jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good idea poor execution

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one worked out the box and was past return date, otherwise would’ve been good product based off one that works. Be sure to check ASAP upon purchase

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, we are sorry to hear you ran into some issues with our product. Your purchase has a 2 Year manufacturers warranty with us, feel free to reach out to [email protected] or chat via our website to take advantage. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Invest in a different pair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not as nice and reliable as the other JLabs I had previously. They do not connect properly and the sound isnt as nice.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for taking the time to send us your feedback. JLab strives to ensure you have the best experience possible. We have noted your concern and forwarded it to our Product Support team for review and consideration. jlabaudio-conv

  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect match blends well with my skin tone and works good so far

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Earbud not working

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did all the steps right. Only the left one works. Super terrible quality. Wish i could get my money back

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help.
      For assistance, please email [email protected] or call Mon-Thurs 8-4:30/Friday 8-2 PST 1-405-445-7219
      - Lourdes #TeamJLAB jlabaudio-conv

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    JLab-GO Air Tones Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost them within a week but ended up repurchasing in a different color soon after because they were so good. I recommend setting up tracking with the Tile app. The sound quality is great, they stay in my ears even when exercising and they last really long before needing to be charged. My only issue would be is that its really hard to hear outside noise once they are in, even with the volume turned down or off. It's both a pro and con because it makes for really good noise cancelation but can be annoying having to take one out anytime I need to hear what is going on in my surroundings.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Na

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one speaker worked when i recieved it in the mail.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email [email protected] or call 405-445-7219. jlabaudio-conv

  • Rated 1 out of 5 stars

    Only one bud worked on two different sets.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these on Amazon and only the left bud worked. I returned them. I purchased again from Best Buy thinking maybe I got a knock off from Amazon. Sadly only the right bud worked on the second set from Best Buy. Don't waste your time.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thanks for your review! Our team takes customer reviews seriously as it helps us improve our products. If you have other concerns, you can contact us directly at 1-405-445-7219 or email us at [email protected]. jlabaudio-conv

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