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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 5,573 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Wouldn't rebuy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have decent sound when they work. Left ear bud cuts out with my phone in my back pocket and a good signal. Can't recommend these. The model a step up(49.95) not a problem.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Value for money headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money headphones, good sound, fits well in ear and looks cool.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    JLab GO Air True Wireless In-Ear Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little bit skeptical thinking the magnets will not be strong in off to hot the earbuds in place but so far no issues. I get very excellent standby battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds at a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds give great sound quality and stay in the ears even in busy environments. This is definitely the choice when one is looking for wireless sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Go Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love these, don't know How I got along without them. So handy just put them in my ears and click. Great sound and comfortable, sometimes I forget they are in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice bugget headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great when you need a pair of bluetooth headphones to get stuff done and not have to hear sounds around you sound quality is not bad for 30 bucks I've heard worse wired headphones around this price and battery life is pretty decent

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them . . .they actually fit my ears and don't hurt after hours of using them. However if using for zoom or teams meeting the mic not the best at all, had to turn off and use the computer audio and mic. But to for what I bought them for, watching videos and listening to music - its great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Wireless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted wireless earbuds for walking/running. These do not stay in your Ear very good. I tried different size ear sponge and still did not stay secure. The sound is very good, but very touchy with functions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thumbs Up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and sounds great! Better than most I've tried in the past. The charging station is compact and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they’re pretty good, the touch features though are a little tricky whenever I try to turn up or down the volume by tapping the AirBud. The left one did stop working for a little while, didn’t really know why but I left it in the charger for a couple days and it worked again. 7.5 out 10 for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality earbuds. I feel like they work better than my husband's airport. They are a little big for my ears so I can't wear them for a long time. But, I really like them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the earbuds. They provide quality sound and are comfortable to use. My ears are extremely small so I had to remove the tips and they were still comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Elder Friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my mom and she loves them. She had trouble with so many other earbuds, including the airpods. She swears by these, and I didnt even have to show her how to use them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son because he kept using my other pair from a different brand. I have tried to trade these for mine. They sound great and fit great. Bought a second pair for my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Very comfortable. Battery life was unexpectedly long. Case is small enough to put in my pocket and let them recharge but I haven't ran the battery dead yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good Deal, but Misleading Battery Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two pair of these when they were on sale because the '20+ hours of playtime' hook caught my attention. However, the actual battery life in the earbuds in 5 hours. The charging case holds a 20+ hour charge. So, if like me you use the earbuds for more than 5 hours, you have to take them out, and put them in the charging case to recharge ever 5 hours. I use them for white noise while trying to sleep. Five hour battery life is not going to cut it. This was not mentioned in the original add, and it took multiple emails to JLab Audio to eventually find this out. On the plus side, JLab has got a great return policy, had had no problem replacing the earbuds, before they realized the issue.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey
      When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may follow up on the new buds performance.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 4 out of 5 stars

    Good service/support and easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, these are terrific. I don't feel the sound quality is as good as I would like, but these are a fraction of what others cost (and therefore would expect better sound quality). They are very nicely packaged and provide information through the buds ... like fully charged, connected or disconnected, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best true wireless earphones for the price!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this and some razer hammerheads, the razer are obviously better but they cost double the price, cannot complain for a 30dlls JLAB great quality product.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Nice headphones, but poor design

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are good, battery life is not too good and unless your ear is a perfect shape, they tend to fall out of you’re doing any physical activity. I used them a few times and don’t use them anymore for that reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best value for your buck for wireless earbuds. I bought this device during a sales at Best Buy. It’s better than another expensive wireless earbuds I purchased previously.

    I would recommend this to a friend
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