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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 5,573 reviews
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Hurt my ear canals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found these either hurt my ears (too thick for my narrow ear canals maybe?) or, if I didn't try to push them in, would simply fall out (I used the smallest cushions). This is the main reason I will be returning them. But other (minor) dislikes are: the complex taps (1, 2, or 3; tap or holding for 1-3 secs; left or right... are all factors) are hard to remember... the sound is not great for music... it's fiddly to remove the earbuds from the charging pod.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Perhaps a set of our Cloud Foam eartips would provide some comfort. If you register your product on our site you can select to receive a free pair. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have good sound at a good price. They have 3 built in EQ settings (in addition to the EQ settings sent from your phone or other device) They stay in my ears well, have not once fell out. Battery life is good so far. They automatically power on and connect to your device when taken out of the charge/storage cube, and power off when put in it. Overall I'm happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds I love the sound is amazing and on the bottom they have the usb cord. Great value for your money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're mostly great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're mostly great and they stay in my ears, my only problem is that I keep dropping them when I take them out of my ears. I also keep putting them in the case wring which causes them to fall out of the case, It should be more obvious how to correctly pit them in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    JLAB GO AIR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best budget friendly true wireless earbuds! Been using GO Air for a while, and they've become my default gift idea for friends and colleagues who have to do a lot of work from home, especially online. Holds charge really well, connects super-fast via bluetooth, and the carrying case is quite stylish. They're small, and quite easy to lose or drop, though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Christmas gifts for kids

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well and are easy to connect. And as my son recently found out, they will continue to work with only one bud.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is not bad. The earbuds is a bit bulky compared to other brands and the new version on the ear bud case does not have a flip door and the earbuds are exposed instead of being protected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and nice fit in my ears. The power buttons are a little tricky to use. Overall, I completely satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Sound level jumps suddenly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, these are not useable. The sound level jumps all the way up very suddenly, even when sitting perfectly still. They will also skip tracks, pause, etc. without being given input to do so. We have another pair that doesn't do this, so it seems to be a malfunction with this pair. The fit and sound quality is very good aside from these flaws, but unfortunately, these things make them unusable, particularly since the sudden increase to max volume is dangerous and quite painful.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jlab are a quick fix

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stable when you wear them. It is not as sensitive to the touch as I had imagined, but the sound quality is just what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband and 9 yr old like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holding up great for our 9 yr old. The charging/storage case is easy to keep track of. My husband can use them on his equipment at work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working wonderfully. Good quality. Wonderful battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JLab GO Air Wireless Ear Buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation on these is great! I have to take them out to hear one speak when spoken to. I highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for my kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has helped my kids isolate outside sound which helped greatly during our e-learning for school. Not 200$ sound but for the money a good buy. It has better sond than most student bought headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for walking. My first pair of wireless. Price was right. Love them. Stay in. Comfortable. Sound is soooo much better than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and he really enjoys them. They stay in his ears during workouts and sound great. The price wasn’t bad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good value, but I had some problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, and pretty good quality. Would've liked it to be smaller and I'm having charge problems.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pretty decent earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, battery last a good amount of time. The holder hold the ear buds without falling out. They hold in the ear pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    JLab Audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a month ago and it’s working very well. Battery lasts me 3 days before before another recharge. The price was right. I recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool beans..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were purchased half priced and they’re decent! I bought them for my teenager. They were hard to pair at first. I had to reset them twice to get connected.

    I would recommend this to a friend
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