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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 5,573 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality 100 good i still have them i used a lot

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    JLab Audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a month ago and it’s working very well. Battery lasts me 3 days before before another recharge. The price was right. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Personal

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome price sound is clear no noise back ground.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Buds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These connect easily to any device and very loud and clear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ear bud

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it long charge and easy to bring around great color

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and he really enjoys them. They stay in his ears during workouts and sound great. The price wasn’t bad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JLab GO Air Wireless Ear Buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation on these is great! I have to take them out to hear one speak when spoken to. I highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Wanted to love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: Love the compact wireless design of these ear buds. Charger makes it super easy to juice up. Battery lasts an entire 8+ hour work shift. Great price point and sound quality was pretty good! CONS: Falls out of ear periodically when walking around or doing subtle movements. One of the ear buds stopped working in less than 2 weeks of receiving them. Returned and will shop around.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help on issues regarding our products. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pretty decent earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, battery last a good amount of time. The holder hold the ear buds without falling out. They hold in the ear pretty well.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Don't always work.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mixed reviews with these. Bought a pair a few years back and they still work great. These ones... not as much. Trouble connecting to my phone, one ear pairs the other never does. Giving 2 stars because the other ones still work great. But overall experience not so good

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Ryan,

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Connect while in storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great connection when in use and the sound is ok for the price. Only complaint I have is that they try to connect while in the charging/storage case, which is when they’re supposed to turn off.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you find a solution to this problem your experiencing. -JLab Audio jlabaudio-conv

  • Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fall out of sync often. Have to take out of ears but back in case for them to sync back up. Sometimes if not perfectly set in case one earbud doesn't charge.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Sorry to hear about the earbuds you received. Please contact us at [email protected]. jlabaudio-conv

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best and very affordable bluetooth earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best and affordable bluetooth earbuds so far. For the price of it, you cant find anything better than this jlab bluetooth earbuds in the market right now. Very easy to use, you can use either left or right and it connects right away everytime you take it out from the case. Sound quality is very awesome with built-in 3 preset equalizer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    JLab Audio Earbuds Are Just What I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. These wireless earbuds work great. I would recommend them for anyone wanting an economical pair of wireless headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Paired perfectly with my devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and clear voice when answering my Samsung Galaxy S10. Works well with Kindle Fire, Charges easily with ear bud case that is included.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Perfect for school work or zoom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a little split on my opinion with these they work great on my computer and phone the sound is great for the price especially where I have a problem with them is that using them to watch TV they will only randomly connect so I purchased a pair of galaxy buds + for watching TV which is great as far as the jlab goes if you need them for school or zoom meetings or anything on your phone they are perfect and at under $30.00 you can’t lose

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality for the price! I was pleasantly surprised because I didn’t pay a lot of money. JLab sound quality is great!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Good buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price if you are looking for a cheap Bluetooth wireless bud. The volume is a little lower than my Jaybirds but for the price you can't beat for extra pair to have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jlab earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound qualities easy to carry around have a couple of these

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome Little Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little earbuds were a convenient and perfect replacement of my old ones and at a reasonable price! I would very much recommend!

    I would recommend this to a friend
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