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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13252 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent sound quality, good battery life, and comfortable fit. They also appreciate the ease of use, affordable price, and reliable connectivity, noting strong bass. However, a few customers have experienced issues with the volume being somewhat low and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 13,252 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound quality the fit is a little werid sometimes they fall out but not too often to not like them very good quality for amount

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for your feedback! jlabaudio-conv

  • Rated 5 out of 5 stars

    Great earbuds at a great price.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually my second pair of these great, low-cost earbuds--which brings me to the only problem I have found with them. Although the earbuds would appear to be securely seated in my ears, that was not the case. The air buds would fall out of my ear if my ear was touched lightly by either my hand or my baseball cap. Hence I bought the 2nd pair "just in case" I lost one of the earbuds from the first pair. I finally solved the problem by doing an online search for Earhooks, or Earbud Wingtips/Fins/Stabilizers. I found many differently shaped and differently sized items, and after trying a few I found the one that worked

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    JLab Audio - GO Air True Wireless In-Ear Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the item on sale, and it works just fine for what I need to do on a daily basis. The sound quality is good. The convenient charging pod holds the charge well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great when you can figure out how to use them. They are very sensitive to touch but I have had them fall out regularly and am afraid to move with them in which was the point. Also trying to figure out how to adjust them is very complicated. Sometimes there is sound in only one earplug and I have wrestled daily to figure them out. I wish I had bought a simple set that just plugs into my phone and called it a day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. I do wish the charging cord was USB A instead of C

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Recommend JLAB Wireless Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones, purchased as an add on to Skull Candy as my new phone doesn't have a headphone jack. Like that these have a charging case, and are much smaller than the skull candy over the ear headphones.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for your review :) jlabaudio-conv

  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality ear buds for a very reasonable price .

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Decent for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for work. Decent for what I use them for. The volume is not the best when taking calls but I wasn't expecting superior sound for these especially at the $18 price I paid. Works for what I need them to do

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    jlab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ease to pair works good battery last long ........

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bluetooth ear buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds!!! They work both work independently and the sound quality is great and has maintained its awesomeness. I really love the charger being part of the case. I don’t have to worry about loosing the cord! I will buy again if ever I lose them

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great earbuds for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great especially considering the price. I've gone through two pair, lost the first set and my wife has a set of these as well.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them and they have great sound. Good value as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Head Phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad all. I was surprised how much base this cheap little head phone has. Sound as good or better than the apple air pods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice but …

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is good and they feel comfortable. My only complain so far would be how hard it is to take them out of the case. Maybe I need a special training just for that. But price is good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful earbuds! No need to buy higher priced earbuds- these do the job!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. Use at work where i usually only wear one at a time. Battery lasts all day. Can usually get more than a years everyday use from them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great value headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical about buying one of these headset but the reviews were above average. Well, it was worth the buy. Love having the USB attached to the case and long lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality for the price. Always loose my headphones so it’s nice to have some that I can actually hear out of for not toooo much money.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 1 out of 5 stars

    The worst wireless headphones ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bad review starts with the case. While easy to flip open, it immediately wants to snap shut like a live clam. Pulling the ear buds out of their sockets is extremely hard as well. They are held in magnetically, which sounds good until you try to wrestle them out of the case. I don't understand why it's so hard but after a dozen times of dealing with it, I'm ready to throw them in the trash. The sound is decent but the tapping volume control is not intuitive so you'll forget quickly how to do it. The fit is OK and they do stay in my ears pretty well. Connectivity is hit and miss. The Bluetooth connection can only be made when taking them out of the case. If they don't re-connect with your device on the first try, then you have to put back in the case, wrestle with them to get them out, and then re-establish the connection with the device. Sometimes that means forgetting the head phones and starting over. The built in charging cable is kind of smart but also a little awkward.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is ok. Instructions and functionality of buds is kinda confusing due to me switching between these and my AirPods. Not great for phone calls and other person can’t hear me well at all. Sound is great though when listening to podcasts or music.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi AmberB, JLab team here, definitely consider giving us a call at 1-405-445-7219 or email us at support@jlab.com and we'd be happy to help you troubleshoot any issues you have. Glad you enjoy the sound of the Pops! jlabaudio-conv

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