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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13252 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent sound quality, good battery life, and comfortable fit. They also appreciate the ease of use, affordable price, and reliable connectivity, noting strong bass. However, a few customers have experienced issues with the volume being somewhat low and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 13,252 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The key feature I wanted was the ability to use both ear buds independently. To get this feature in other brands would have been 3-4x the price. Good sound quality. Many reviews knock the volume but I don’t blast my music so it’s great for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how comfortable they are. I use it at might when igo to sleep so as to notdisturb my wife. It doesnt fall off and the soundis great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and good price. Gave them as a Christmas gift

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Amazing battery, but a HUGE flaw

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wore these for the Austin Marathon yesterday. After 5 hours of audiobook, they had PLENTY of battery left. Amazing battery life. I can't speak to music sound quality, but I know they're great for audiobooks. One MAJOR flaw: You cannot turn them off without putting them in the case. This is remarkably bad design that multiple times has led to them remaining connected to my phone long after I was done with them. So you have to carry the case around with them just so you can turn them off. Ugh.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Small but nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought but had to return because I couldn't get them to stay in my ears. It may have been operator error, but either way, I didn't feel they'd work for me. Sound quality seemed good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Go JLABs GO !!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them when they where $13, they are the best wireless headphones i have owned. Charges are quick and quality is flawless, they work either ear to your phone and connection is a breeze unlike airpods or any other which are also super pricey....

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughters 16th birthday. She loves them. The sound quality is great only problem it hurts her ears if she keeps them in longer than an hour which is fine but uncomfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    Lucked out and found a great pair of buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds I have had hands down. Price/quality/user friendly. Got them on sale. Everything worked out for these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, but i had a really difficult time getting them to connect to my iphone 16. I only used them twice because I couldn’t get them to connect. I would spend 5-10 turning bluetooth on and off, connecting and reconnecting, just to get an error message continuously saying to “forget” device and try to reconnect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy, Nicely fits in the ear! I purchase a pair and lost them after one week. I immediately went back to get another pair. I tried a number earbuds, within that $15-40 range. Ver good quality and a nice look. I am extremely happy with the purchase. Just as good if not better than iPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good enough for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for listening to media however it’s not the beat option for phone conversations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Affordable Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been great! I even accidentally left them in my work pants and ran them through the washer and dryer, and they still worked after. Definitely recommend, especially for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It'll do it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a cheap option, itself relaible and works. Even worked after being ran through the washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Babybunsmom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price and high quality. I'd repurchase for gift ideas.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with these headphones. Bought these on sale. Great value. These are my first wireless headphones and a good starter set. Good for watching streaming videos. Sound quality for music is ok if you're on a budget. Touch controls take some time to get use to but nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Casual headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones and sound quality but I have issues keeping them in my ears or staying put whether walking around or working. Only for casual use I guess

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    For small ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome for my daughter and my wife because their earlobes are very small so it’s hard to find any headset that fits in them that will actually stay. These have been the best fit so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these! They fit well and the sound is good. The only thing I don't like is that they are difficult to remove from the case....or maybe it's just me. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    wireless in ear headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    affordable and works well. Came with different ear pieces to find best size but that was a little hard to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used a lot different earbuds but I must say the Jlabs earbuds are cost effective and battery life is incomparable to none

    I would recommend this to a friend
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