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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent sound quality, good battery life, and comfortable fit. They also appreciate the ease of use, affordable price, and reliable connectivity, noting strong bass. However, a few customers have experienced issues with the volume being somewhat low and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 13,255 reviews
  • Rated 3 out of 5 stars

    Do not come with separate size plugs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds will not stay in ears & most come with several adapters for different size ears. I overlooked them not being part of the package when purchasing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after many months it is working exceptionally good. No need to go for costly brand like apple this is better than other brands at way reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife, who wanted wireless earbuds for her yoga workouts. Overall, she likes the looks and function very much (uses with an iPhone). They don't fall out of her ears during yoga, which is the purpose. I got them on sale for about $20, and so far, that feels well worth the price. I know my wife's initial reaction is they felt of higher quality than $20, and thought no reason to get the much more expensive Apple EarPods over these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if I had charged them. I would definitely buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Kids Love Them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for myself but I could not get them to stay in my ears. I changed to the smaller ones and they wouldn't stay in that well either

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product/value for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well and are great for the price. Occasionally have challenge pairing but usually just put earbud back in case to "reset" and its fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality for low price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds, sound amazing. Super convenient charging case with charger attached and are small and come with different interchangeable earbuds sizes. Love this and would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was afraid these might not be as good as the more expensive ones but I was pleasantly surprised they work very well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones just slip out a lot but pretty god for the price !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good alternative

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they not fit all ears , but good quelity sound and great price over all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cut out a lot. I returned them. They did fit nicely in my ears and were easy to charge and pair to my phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter can't get rid of them. She spoke and she didn't listen to me because she was always listening to music or talking. very good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, noise canceling none existent The battery last long cant really recommend

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. We'd be happy to help out. Please email us at support@jlab.com. jlabaudio-conv

  • Rated 5 out of 5 stars

    Comfortable ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use. Will state that initial set up required extra steps. Glad to know, I was not alone for the hiccup! Easily remedied and now they work fine. The USB connection is quite short, the positive side, prevents finding a cord.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Forgot and left them home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to use while in flight but forgot them. Haven't used them to often since then, but they performed well whenever I did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is really good but some times the sound goes out for a few seconds then comes back on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Look elsewhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept falling out of ears. Good low sound but, poor high sounds. I ended up returning them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    JLab Go Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for any activity I have primarily to work out I would have to say that the functionality is a bit complicated as I haven’t quite figured out yet. Overall still worth 5 stars great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! I have used them consistently since purchased. I have accidentally dropped them in water and they still work like brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound but fall out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality just wish they didn’t fall out so easily.

    I would recommend this to a friend
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