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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent sound quality, good battery life, and comfortable fit. They also appreciate the ease of use, affordable price, and reliable connectivity, noting strong bass. However, a few customers have experienced issues with the volume being somewhat low and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 407 Showing 8,121-8,140 of 13,255 reviews
  • Rated 5 out of 5 stars

    JLAB Bluetooth.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good product except doesn't have cover on the case to protect from water damage , if some thing pour in to it. you don't need a long charger to charge it . the charger is built with it(attached) ,all you need is a charging port( slot) or computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    QUALITY Wireless music on a budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of ear buds for under twenty bucks. Doesn’t have a lot of bass and can irritate ears if worn for long periods of time but overall I’m very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earpod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Love it . I will recommend it any time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid budget earbuds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid budget earbuds. They don't do anything that well but if you need something cheap that works and can play music, these are for you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ear buds and they stay charge for a long time. I go days without charging them and even weeks. Good sound quality and worth the money. Money well spent ..not expensive

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Sounds best on bass setting EQ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There not bad. They just don't have the same volume as the over the ear wireless noise canceling ear phones that I'm currently using...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9 year old daughter has been asking for air pods all year, and I was definitely not going to be purchasing those just to be lost somewhere. So these were a fabulous option and they work amazingly well, and for the price, you can't beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great inexpensive buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for daughter and she loves them. Love how the case has the charger attached so no additional cables needed. Sound quality is good and it’s not a bulky set of ear buds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good earbuds for price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy to set up. Just wish the Audio quality was better/louder and that they didn’t fall out of my dang ears so quickly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    At work using ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds work great for use at work listening to a study on zoom in the morning. I only use one ear bud and am able to still listen ,multi task at work

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Unfit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These will not stay in your ear!!! Constantly falling out. Sound is great but can’t get them to stay in.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    thinktwice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were a little difficult to connect to my wireless phone at times and would shut off in the middle of a conversation.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    cuts out every 3 seconds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on April 17th. It was inexpensive so it not being the best sound quality didn't surprise me, nor it being a bit quiet even when volume is cranked to the max. however, it is now cutting out. It plays for 3 seconds and then skips for about 0.5 seconds. Unfortunately, I actually bought a 2nd pair which I gifted. I hope that one isn't having the same issues.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello andrew,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you taken care of under warranty.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 4 out of 5 stars

    decent for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent build for the price, however sometimes they disconnect and reconnect (happened when I was walking)

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great product truly enjoying my purchase really does much better than apple earbuds just my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these all the time with his laptop. He loves the noise cancelling feature (more like mom canceling hahaha). Perfect in his backpack. Holds a good charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gift ever you can give to any age group high quality , low profile , long play time , easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    JLab-Ear Head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good working both head phone are good. Price also good compare to others competitors.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    JLab - GO Air POP review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not very clear...I could not increase the volume!!! I bought 2 but I returned 1 after a week of trying.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Jlab air pop good product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money! Only problem is sometimes Bluetooth doesn't connect on its own and requires putting it back into case and trying again.

    I would recommend this to a friend
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