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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent sound quality, good battery life, and comfortable fit. They also appreciate the ease of use, affordable price, and reliable connectivity, noting strong bass. However, a few customers have experienced issues with the volume being somewhat low and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 410 Showing 8,181-8,200 of 13,255 reviews
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Jlab pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were not loud enough for me. They were to big to stay in my ears and not very comfortable. I also didn’t like how when I was receiving and call the headphones should disconnect from my phone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you for bringing this to our attention. It is always our goal to deliver a great experience, and we feel gutted when we don't succeed. We will use the feedback to improve and prevent this from happening again. jlabaudio-conv

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in-ear headphones. Only issue is that I have to readjust them in my ears because they have a tendency to fall out sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First pair of wireless headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not want to spend a lot of money on wireless ear headphones because I was not sure if it was worth it or not to spend a lot of money on headphones. These are my first wireless headphones and so far so good. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Sound, Needs a redesign

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good. However, it is difficult to get them out of the case and they don't stay in my ear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo sound and bass. I use these for the gym, yard work, and phone calls. Clear sound and long battery life, I hardly ever have to charge them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality but has a low battery life, may work for a hour continuously but would recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Like them but dont love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well for price point! Find they fall out of my ears a lot and it is hard to sometimes get them to lower/higher volumes as you have to tap them a certain number of times which can be daunting but not bad for their price! Would recommend as a second pair for activities that they could get lost/messed up instead of using the expensive pair of headphones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Try a different brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great to use for listening to music. You definitely don't hear anything when they are in. Not great whn connected to bluetooth for phone calls. Goodnfor music not for phone calls, makes you sound far away.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 3 out of 5 stars

    Too Big but Work Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great, but I have a difficult time keeping them in my ears and they make my ears hurt. I think they're just too big.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I gave it a 4 not a 5 is because these buds tend to loose its charge after less than 8 hours as advertised...outside of that its 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed this airpod for 2 weeks, before it went down to medium. The features are also great. I already recommended to my family and co-workers, they already purchased like 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product! Would definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality on these earbuds but be warned that they fall out your ears constantly which is very annoying. When trying to fix it properly in my ears, I end up touching the features on the side that affects the volume or ends the call. Other than that its okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my mom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this item for my mom she been wanting a pair of Bluetooth headsets for a while now and she really loves it now she could listen to her tik toks and peace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely gift idea

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for a friend. She has used other earbuds and after more than a year she still loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for grandson. He likes them. Only negative is the type of charging case. Would have been better with closed case and longer charging cord. Price was right for a kid's set.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price charge lasted atleast a 10 hour workday. Case wasn’t good because it would drop the headphones randomly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific value and work as promised; volume could be louder and 'touch settings' more sensitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds for the price!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these earbuds for Christmas 2021 from my son. Still, never a day of difficulty. I love the fact the USB charging cable is connected to the case so plugging it in is a snap.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls are really good and simple to use the sound is ok not very loud but for the price pretty good deal

    I would recommend this to a friend
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