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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 421 Showing 8,401-8,420 of 13,255 reviews
  • Rated 4 out of 5 stars

    Works well reasonably priced

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and connects quickly to my phone and iPad but I wish the case had a cover.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my college freshman, wears them every day. She liked them at first, but already having issues. Not even a full year and already not consistently charging and one bud stopped synching. Disappointing, but i guess what did i expect for low price - would not buy again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JLab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed by the sound quality from the JLab Go Air True wireless in ear headphone. I compared the sound with much more expensive in ear head phone, and I am telling you my ears cold not tell much the difference. The wireless pairing was easy with my cell phone. The head phone fitted well with 3 size ear tips. The box, the charging cable were well built. Can not go wrong with this budget in ear headphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love them and I believe that I lost them as well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a great pair of ear buds I only have a chance to use them and I’ve believe that I lost them as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good ear buds for the Price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my nephew. He is very satisfied with it and always thanks me when I see him.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value for your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, amazing sound. The only con is that sometimes they fall out of my ear. Other than that there are great! Purchase 2.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For small ears

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love those little buds. They are comfortable for my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm in love with this jlabs earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend these earbuds to any that want small portable earbuds on a budget

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Listening in Lilac!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute, portable, convenient, affordable, and comfortable. These little wireless in-ear headphones are great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good qualities, great use while using a car that does not have bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my $220 headphones, these stock up decently well! They do lack noise cancellation and bass, but the value is undeniable for the price. Great set of value earbuds on the go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Truly $30 earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the sensitive connection, I feel like any earbuds I don't have background noise cancelling are crap

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this issue you ran into. You can try troubleshooting the earbud to reconnect the Bluetooth by following the step-by-step instruction in the user guide found in your original package or by going to the product page on our site. If this does not work please reach out to our customer support team. They will be more than happy to help you. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Wonderful Headphones.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! Only issue I’ve ever had was me losing them lol. But I would recommend anyone to get these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Although they don’t fit my ears too well. Really nice sound coming from them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth ear buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the fit for my ears is OK, it is not the most comfortable. I do like the short USB cable built Into the case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little Ear Buds. A little trouble with them staying in place.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all. They fall out all the time with all the different tips.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    MyNewToy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a last minute gift for someone. I’m sure the person will enjoy this as a gift. It looks nice and it was in different colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for someone that wants to try out true wireless ear buds. I am happy with the brand and other products they have out on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these! I would definitely recommend them and buy them again in the future. Five stars for sure!

    I would recommend this to a friend
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