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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent sound quality, good battery life, and comfortable fit. They also appreciate the ease of use, affordable price, and reliable connectivity, noting strong bass. However, a few customers have experienced issues with the volume being somewhat low and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 424 Showing 8,461-8,480 of 13,255 reviews
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    A Good, Affordable Pair of Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well (even during exercise)! The two recommendations I have to make this product golden is a closable case, better volume, and better Bluetooth connectivity. When they both connected, they are fantastic. It works perfect 90% of the time. Other times you may have to make you’re device forget the headphones then repair them back to your device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not for use under helmet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, a little heavy compaired to others. Creates pressure point under helmet

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I would give just one star but ...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have to understand that you are buying Bluetooth technology for less than $ 30, obviously you know what to expect for that price. Anyway, I did not like them, the sound is super terrible, the connectivity was cut off very often, I changed them the same day for the Anker Soundcore, they cost double, but it is the best you can do for less than 70 dollars.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    earpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    instructions were so small that I doubt anyone ever read them. I gave up and tried to figure out by trying them.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these babies are exactly what i needed, at a price i could afford. i was looking for some earbuds for biking around town, and these were recommended by a friend. they totally do the job. occassionally they show up as 2 different bluetooth devices, but its pretty easy to resync them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working about 3 weeks out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frustrating. Were working ok, then the right bud dropped connection. I tried everything listed online, reset, disconnected, but nothing worked. Everything online says what to do if the left bud stopped working, mine was the right. It blinks all sorts of colors, but literally super frustrating that the right bud seems to just be teasing me and won't work. I'm done.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound both for music and on phone calls. Great battery life and the use of the smart touch buttons is seamless.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume isn’t bad but battery longevity and size don’t set any records. That said, is ok for low price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wireless for A Great Pair!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these JLab Audio-Go AirTrue Wireless In Ear Headphones. I love that they work dual together. My other wireless only works one at a time. Great for work. A plus on charging them up, the USB is made onto the case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is low compared to the computers And biggest problem is the case does not locked its open and because of this i lost both of them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    My JLab

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it connects well but it sounds low and although it works easy it is not of much quality

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this gift for my nephew and he absolutely looooved it!! Once again BESTBUY HAS THE BEST DEALS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RN

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these are great. I have had it for 2 years now, battery life is now only a few hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphones review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are good. Solid, they fall out sometimes so they scratch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bluetooth headset!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and quality products! In my opinion great Bluetooth headset for whatever you want to use for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work but the sound quality is not the best. I have a pair of soundcore earbuds which werent that mich more but the sound is much better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were cheap and rated well so I so I purchased them. I absolutely love them. I prefer them over my daughter's airpods because I don't have to find a special plug to charge them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Fair

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re decent for the price. My mom loves them. I can say they’re easy to use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great inexpensive set of earbuds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great, fit great and battery last long time. Great investment!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Earbids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is not as high as other products so I use it only when I am working out qt home.

    No, I would not recommend this to a friend
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