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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 427 Showing 8,521-8,540 of 13,255 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    These work great and are a great price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They give you 3 different shapes of cushions for your best comfortable fit. Sound is great easy to use and price is good as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option if your on a budget.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. We returned it because my wife said the size was yo small to fit in her ears.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Ear Buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use easy to link up and the sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Jlab Earbuds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds with great sound quality and very good battery life. They work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for this product is the best part of it all. I got these for my kids comes with different sizes to adapt to each one’s ear according to their ages

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Kept falling out!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked well, had good sound quality, and would have been great if I could have kept them in my ears. They kept falling out and rolling away, and I was spending a lot of time chasing them down, so I had to exchange them for a more expensive pair that hooked over my ears.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Melanie, if you ever try the GO airs again go through the different eartips for the best fit. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    works perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work perfect, i have no issues at all with connections or sound, always connect when i use them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    JLab True Wireless Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Design..Connectivity & Sound..Nice Fast Charging Case..Easy to Use & Compact to Carry..Excellent Value!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LOw bluetooth range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I was thinking in return but it pass me out of the date, so now I can't. They sound like 30 dollars earphones, but the thing that I didn't like is that when I put my phone in my pocket starts to play music intermittently because the Bluetooth range is poor

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like these but they had some issues. First they would randomly connect to my phone while still in the charging case. It would pause the music from my speaker and then disconnect in a few seconds. This would go on until I plugged them up to charge and manually broke the connection. Then one day the right ear just stopped working. This happened the day before the return period was up. Took them back and bought a better pair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best value true wireless earbuds.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear fittings run large and aren't very soft. Has the ability to change EQ without an app which is a plus. Good sound range of highs & lows. Can use either bud independently. Has touch controls for right & left. Charging case has integrated cable so no wires to lose. No top on case but magnets seem strong enough to secure earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its an okay purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is ok, still feel like not upto the mark. Looks stylish, takes some time to get used to touch controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and Solid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale. Solid pair of earphones. Pairs well, distance from source can reach 20 feet but not as well through walls. Can use one or two as it easily switches connection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Affordable/Neat

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the right buds for pre-teens. The volume is not overbearing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deals!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sales at Best Buy! I will recommend it to friends and family!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jlab wireless ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only main issue is I can't really figure out the volume control or pausing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant really hear very well and the other person on the other line as well. unless youre like screaming

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One ear bud goes in and out. It needs to be adjusted but once it works it is good.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good for the price level

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of wireless earbuds. I am enjoying the use of them. I like that they fit into a charging station when not in use. They fit my ear very well. I'm happy about that. But the volume levels vary depending on the device to which they are paired. I'm not sure if that's to be expected at this price level. Overall, I'm happy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, charge last long will recommend to others.

    I would recommend this to a friend
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