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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent sound quality, good battery life, and comfortable fit. They also appreciate the ease of use, affordable price, and reliable connectivity, noting strong bass. However, a few customers have experienced issues with the volume being somewhat low and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 433 Showing 8,641-8,660 of 13,255 reviews
  • Rated 3 out of 5 stars

    Basic BT earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some backup headphones, these served their purpose. For the price (sale) they’re not bad earbuds, but the sound quality is fair at best. At first the call and volume controls were hard to get used to but that worked itself out. I’d probably still buy the same backup brand, but I’d pick a better version.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth every penny!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting some Bluetooth earbuds for sometime and really didn’t want to splurge on something that I know would hurt my ears. I’ve never had a problem with JLab headphones before and decided to give these a try. They are worth it. No, these don’t have the function to talk, but as headphones, they do the job. I have t charged them in a few days and when I use them, it still says battery full. The headphones stay in place by magnets built into the buds and case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice small and handy earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product , easy to use and great clarity earbuds

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the money. Difficult to turn volume up and down for the most part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Surprised by these. I had low expectations because of the price. Not as featured as the more expensive products, does everything we need them to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the lid!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves these. I like the new design with the lid. She had the other model without the lid and would always lose one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, quality earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you cannot beat these earbuds! I've had them a little over a month and use them specifically at the gym and when I run outside. They stay in my ears very well and do not fall out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these headphones to use at the gym very ergonomic easy to connect to and stay in your ears while working out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved them work good thank you so much would for surr buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not stay in my ears. I cannot walk anywhere without them falling out. I cannot even sit still without them falling out. The battery life is not good. The only positive is the sound is adequate. I wished I return them during my return window.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Lilac earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my daughter wanted for her new phone since you have to have Bluetooth earphones now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Love the color of them. Not really made for me ear or my sons ears but they are nices tho

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    is a good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a good product. good sound. last long between charges

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for product, ...................................

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beginner Earbuds Maybe...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 07/2020 & was excited for my first pair of earbuds. I purchased what seems to be the lower priced of this company’s earbuds. I will share the end result: I gave them away and purchased a different brand costing $100+ The Jlab main issues are: Its too sensitive to touch! You adjust the buds and each time they activate a change of some sort; it calls or pauses or changes song or volume. They should (hint hint) have so you can at least feel a click On the bud. The other main issue is they are NOT at all loud. The only time I would really recommend these is if you are in a room and don’t want people to hear the tv or your music. I would not suggest for kids under 8. In the end, they are good buds for home use; not workout not running not walking the dog, etc but yes to being at home Bluetooth to your tv when everyone’s asleep or working on the lap top; they are perfect for not too loud so if someone is trying to get your attention... The Jlab customerservice only has email only and no 800# (Disclaimer: I see there are other prices for this brand but the tapping of the bud every time i adjusted and the volume wasn’t loud was it for me.)

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you very much for the feedback. It is because of customers like you that we can continue to innovate and deliver accessible audio for all. We will take your recommendations back to our design team. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Yeah.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is good, the connection style is interesting, and the price was good since I was in a pinch for money and time, but the sound quality leaves a bit to be desired. I do like how they turn on when pulled from the charging case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work perfect but it took some time for my devices to find them via Bluetooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter as an alternative to AirPods and she loves it. Works well with her iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple product and very good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality loved the colors it came in. Volume is good and very easy to charge and no extra wires which is a very good thing. Simple product and very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds, touch controls and awesome case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so great that I ended up buying like 5,6 pairs for the whole family. The best part has to be this sleek and beautiful tiny case, from the looks no one would say these are cheap earbuds. The sound is great, if you're not getting a good punch, try changing the equalizer by triple tapping on the ear bud. For the price you can't go wrong with these. Also the magnetic closing on the packaging was a great touch and make them feel premium.

    I would recommend this to a friend
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