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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 441 Showing 8,801-8,820 of 13,255 reviews
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my daughter and that was her choice . She is very happy with it and claims it fits her need .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these only twice I didn’t quite understand how to turn the sound up on these ear buds. Sometimes difficult to pair with my iPhone. I really don’t like these ear buds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    LakiaB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out of ears consistently and the voice sounds

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working and it was after the BestBuy return window. So I contacted JLab and they made it so easy to replace them.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Feel free to reach us at support@jlabaudio.com or visit us for quick live chat via our website jlab.com for any questions & concerns. We're happy to help! : )
      #TeamJLAB jlabaudio-conv

  • Rated 3 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones are alright. I had to return them because they kept disconnecting.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problems you've experienced with your earbuds. This is very unusual and we wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help on issues regarding our products. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great blue tooth ear buds for the price. Use at the gym and around the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrreat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can there be any complaints about this product at this price point? Works as advertised and includes features that one wouldn't expect for this price. Very pleased with purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are small and great. The sound quality is like 3.7 out of 5 which isn’t too bad. They charge really quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with these. Pairing was easy. Work great for calls. Love the charging case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My pet is in love with them!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my pet. She loves them. She now does tricks that I could have never taught had it not been for these terrific buds!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the price. Slight difficulty removing them from the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure what to expect for this price, but these are better than I had hoped! Love that the USB charger is built in to the case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones. Not sure on battery condition. Haven't used alot but sat a week and battery dead.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend them, they are comfortable and the sound to listen to is clear, and lasts a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the USB cord is connected to the device, as cords are something I'm always losing. Very comfortable wireless headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Money saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with out paying to much. Esay to use and clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    EarBuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JLab go air in ear headphones work great. Easy to set up and sound great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just average…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for the gym. Quality /sound average . I have a “wired” pair which is better, but the wire is not good for the gym

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Blue/Green Earbuds...great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless earbuds work great. Had to get use to the tapping on the symbol to control what they do...On/Off/ Equalizer change, Volume, etc. Can't beat the price too.

    I would recommend this to a friend
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