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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 448 Showing 8,941-8,960 of 13,255 reviews
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable everyday pair, use them everyday. ___

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Brian, nice we are glad to hear you love them. If you ever need anything feel free to reach us at support@jlabaudio.com or visit us for quick live chat via our website jlab.com. Thanks for the support :)

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 4 out of 5 stars

    Value for money Bluetooth headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, little bit background noise picks up which is confusing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My cell phones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headphones recommend yup really good headphones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JLab GO Air Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fine but sometimes they lose the Bluetooth connectivity when I don't use them often.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    You get what you pay for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received these earbuds for my birthday, I was super excited. They have great sound quality (they don’t have the most volume though), battery life is great, and fit was also excellent! But little than a week later, the right earbud stopped working. No sound, no light, and even the case wasn’t recognizing it. But if you’re in the market for a budget wireless earbud, these might be the ones for you! But be aware, you get what you pay for!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are smaller than the JBuds Air True Wireless Earbud Headphones, so I can comfortably wear them for longer periods of time; I've got small ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and loves it so much that he didn't want to take it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product for this price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift for my younger brother who is 11, it is really good product for the younger ones to listen music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my daughter wanted, they do work great and are comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are bigger than expected for my ears. But they have a good duration time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Buttons are too touchy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I'd try these because of the great price. Connecting to my iPhone was easy. But just putting them into my ears I couldn't help but touch the buttons, and that put them into unpredictable modes when I tried to use them. That was a show stopper for me. I took them back and got a refund.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello,
      So sorry to hear of the troubles. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get yoiu taken care of.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 5 out of 5 stars

    Great sound, great fit.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, no need to spend more money. No problem pairing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound, okay battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked like a charm until i put them through the wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jetty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Grandson loves his ear buds and uses all the time..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color not accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are completely off, the box looks white but my headphones are purple. Aside from that they’re a great pair of headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chaplain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. Your employee helped me find them quickly and answered my questions about quality of this product versus more expensive items in this category.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my 10yr old daughter. She likes them. Only issue is they tend to connect to devices when in their case. It is an issue when she trys to listen to Echo device but it doesn't play becaise they are connect to these.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product Tony recommend this product to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for music, some latency so videos are harder to watch but over all great for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work well for what I need

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. I use them for my iPad and other devices besides my phone.

    I would recommend this to a friend
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