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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent sound quality, good battery life, and comfortable fit. They also appreciate the ease of use, affordable price, and reliable connectivity, noting strong bass. However, a few customers have experienced issues with the volume being somewhat low and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 457 Showing 9,121-9,140 of 13,255 reviews
  • Rated 4 out of 5 stars

    The best bugdet headphones at best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headphones for the price! You cannot beat them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really good I have get 3 more pears for my friends, I got mine 18 months ago and is still working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Easy to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to use. Some of the touch controls are confusing. However they stay on and have long connectivity distance and are crisp and clear. Charge quickly and the charge lasts for a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these I really would recommend this product i have had them 7 months n no complaints besides they fall out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of earbuds. Replaced apple air pods at a great price. Sticks out a bit more than I like but it’s just a visual thing. Comfy too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Listen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you cant beat it they work great and at a reasonable price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones have been very good for the price .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom since her new phone does not have phone jack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I have three sets of these. One for work, home, and on the go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First earbud purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up on black Friday sale; pretty good product for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase, very good offer, and the item arrived very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so good. Perfect performance for the price. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless In-Ear Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLab - GO Air POP True Wireless In-Ear Headphones - Black was a great gift for my god son. I would definitely recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Avoid at all costs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These suck! They won’t stay in my ear. I have tried 10 different cushions to get them to stay with no luck. The tapping to control volume never works. Bad purchase. I will be looking for some new ones.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      It saddens us that you've encountered this issue and we are sincerely sorry about it. We would like to dive into this a little more. Please give us a call or send us an email so we can come up with a solution that will best fit your needs. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kiddo loves these earbuds for listening in the car and at home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well, now I have to get used to using tem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift, and it was very well received

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bought for 12 year old grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson's birthday. He said one has never worked. Needing to exchange, with the covid-19, haven't had a chance. I think this would be wonderful if we can get a working pair. They looked very cool. Not sure how to rate anything until I get this taken care of.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey traci,
      . When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 4 out of 5 stars

    ear bug great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small portable ear bugs, really love this product. will buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a white elephant gift. Person who got it loved it.

    I would recommend this to a friend
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