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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent sound quality, good battery life, and comfortable fit. They also appreciate the ease of use, affordable price, and reliable connectivity, noting strong bass. However, a few customers have experienced issues with the volume being somewhat low and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 460 Showing 9,181-9,200 of 13,255 reviews
  • Rated 2 out of 5 stars

    Only one worked!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry but I did not think must of the JLab Audio wireless Earbuds. I never could get the left earbud to come on. Even after trying for what seems like all day. I even took them back to the store for help and was told to fill out a ticket for repair.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab jlabaudio-conv

  • Rated 4 out of 5 stars

    JLab BT earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East setup and works great. Need to check battery longetivity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good but not a huge fan of how it will not always shut off when in charging case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical but happy with the purchase. Exceeded my overall expectations and happy that people can hear me clearly when i call them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my mom

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this item for my mom so she can listen to her tik toks and peace

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Light and discreet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great super light earplugs, super comfortable and very easy to set up. The only downside for me is the bass, these are not very good and I understand, they are so practical that the deeper sounds were sacrificed a little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great purchase. These work well. The charger works fast. Only down side is no hook to attach to anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and the price is reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Ready for destruction!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds stopped working on the 16th day after the purchase. One day after Best Buy's new return policy date. I contacted the manufacturer. They want me to destroy earbuds and a charger, send them a picture as proof of destruction, and after that, I will receive some sort of voucher. This is NOT a joke. I am looking for the hammer and a safe place to destroy the earbuds and the charger. Good buy my earbuds, you served me well for two weeks. Stay tuned...

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Ear buds now required for Samsung phones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found just what I wanted, and in my favorite color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool stuff…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and I would recommend it to everyone, they even come in cool colors, if you have time to wait…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome device. I would more of these if I need one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice color

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. It works as expected and the color is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jlab earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work really nice. Just wish the bass was better is all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cute size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice, portable and easy to use at any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable price and good enough features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable price and good enough features. Good shortcuts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds, I like that they come in a case for ease of charging and storing.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, nice we are glad to hear you love them. If you ever need anything, feel free to reach us at support@jlabaudio.com or visit us for quick live chat via our website jlab.com. Thanks for the support :)

      Davian
      #TeamJLAB jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decently priced with great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great for the value. Noise cancellation for sure. Also the sound comes in clearly. Only downside is the case. It’s open so a lot of debris gets in plus a bud might fall out every now and again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pop. Out. Of ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not hard to use but keep popping out of my ears. Volume okay...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black is always a good color but the quality of the headphones is grest

    I would recommend this to a friend
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