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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent sound quality, good battery life, and comfortable fit. They also appreciate the ease of use, affordable price, and reliable connectivity, noting strong bass. However, a few customers have experienced issues with the volume being somewhat low and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 463 Showing 9,241-9,260 of 13,255 reviews
  • Rated 5 out of 5 stars

    Best in ears I’ve got yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can control volume from touch, change song, play/pause, and the best part is it has 3 different EQ settings. I usually use the base boost setting

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good headphones.. Look for other options

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using them for over 3 months I am not satisfy with the product 1) I use them at the gym 2) They start beeping randomly, and continue to beep in the background. 3) Video/audio pause by itself while using these headphones 4) Fitting is terrible. 5) I usually don't sweat much but they stop working with little bit of sweat 6) Sound quality is average 7) Randomly change Pre-Set base setting I had tried every thing like make sure battery is fully charge, keep them clean, reset the bluetooth connection with the phone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big bass but big as well for people with small ears

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift. They really enjoy them. Slightly difficult adjusting volume

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter! She loves It! Works as will as AirPods costing 3 times as Much..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product. Unfortunately it took a month to deliver and was not here in time for Christmas even those I ordered it weeks prior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome earpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great my son loves them. He uses them on the bus everyday.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Background Noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is ok. I am not impressed because it does not reduce background noise. I tried to downoad the app to see if I can access this setting and the app did not work to sync with the device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BB

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is such such an amazing product, thank you to the great experience in best buy every time i go there. its my favorite place to go to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect stocking stuffer. Even better being on sale and being able to use my rewards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the price very good product for talk and general use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works really well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would by again. Actually a pretty decent for a less expensive than most

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Thank you! jlabaudio-conv

  • Rated 2 out of 5 stars

    8 dollar earbuds are better than these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    •The right earbud kept making weird random sounds and it would cut out. •The three different sound modes is a neat idea but two of them sounded relatively similar. I understand what they were going for but mehhh. •It was very quiet in comparison to other earbuds. I had to turn it up almost all the way up to hear anything and when it was going to tell you it was low on battery the beep BLASTS in your ear lol •It has a small, nearly unnoticeable, delay when watching videos. I noticed it when trying to learn a choreography. I went back to “5 and Below” to earbuds there that are better for $8. They have shown to be better. Until I have enough money to buy a really good one that will probably be $100+

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for its price. Earphones work great and not expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good usage even better price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was perfect. Good pair of Bluetooth headphones to use on the Metro or bus so as not to be a nuisance to other commuters.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good ear bud for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbud sound decent for the price Quality is ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth a shot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my nephew on his birthday. He loved it, I see now he is not annoying to put his tab volume up. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love that these In-Ear Headphones are Wireless!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These In-Ear Headphones being wireless is so much more convenient than all the other in-ear headphones that I have used in the past. I love them!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    They’re okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not loud enough. They are not loud enough.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter. She loses them 3-4 months

    I would recommend this to a friend
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