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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 469 Showing 9,361-9,380 of 13,255 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my 11 yr old daughter & she absolutely loves them!! They fit perfectly and come w different sizes for the ear piece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect price range for kid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Good price for value specially for a kid

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buds news

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very hard to function them and to remember what buttons do what

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love mine! Great sound and lasting battery life! Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brand. Comfy doesn't get loose when sweaty excersisng. I've jad 3 different types of jlabs and all have great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to own.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year later and still using them. No issue. Great EAR HEADPHONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air buds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my friend she loves them she also likes the color

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Don’t waste your time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very uncomfortable in the ear and it keeps falling out. Don’t even bother trying to go running with they will just keep popping out. Don’t get me wrong the sound is good but wearing them sucks

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you into a unit that will stay put.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable very good. I recommend this product to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price, you can’t beat them!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, I liked the first pair so much and I ended up buying another one as a gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 1st pair I bought myself that I turned around and bought another pair. They fit perfect in my ear. They are very comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty good but not the best. My son enjoys his new Jlab audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best $13 ear buds you’ll ever find. The touch controls are awesome and control many different functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jlab ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a great price. The case is small and compact and comes with a Built-in charger.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Economic wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife kept borrowing my ear buds. Loves my iPhone speakers. She wanted to try wireless. Purchased them for her to see how well she could keep up with them. She thoroughly enjoys using them. Great alternative to the more expensive ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality at a reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good purchase, I am so happy with my device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great earpiece for a cheaper price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im happy with the ear headphone except for the box. i thought it has cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J LAB ear head phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear phone for the price but they are not noise canceling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't pay hundreds on some name brand.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pair of this quality would usually cost me a week's pay. I could not belive the price when I first saw them on bestbuy.com.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need some engineering work...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love these headphone but after a couple of fast walks/jogs, could not get them to properly stay in my ears. I tried multiple rubber tips and positions, but they would not stay in place. The color is great though!

    No, I would not recommend this to a friend
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