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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent sound quality, good battery life, and comfortable fit. They also appreciate the ease of use, affordable price, and reliable connectivity, noting strong bass. However, a few customers have experienced issues with the volume being somewhat low and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 481 Showing 9,601-9,620 of 13,255 reviews
  • Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this earphones why because the volume is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tight Fit in Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is ok for the price; however, I have a problem taking them out of the charger/case. Not very easy to grip the buds to remove them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality nice color . .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value but difficult to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Not as comfortable as its competitors, but a lot cheaper. Like the colors it offers. Good sound quality. A little difficult to use the "buttons" to answer calls or increase volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used for nearly two months and it works great. Not super suitable for small ears tho

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good earbuds, quality sound, great for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for the price, sound quality is good but occasionally uncomfortable. One of the earbuds stops working intermediately and starts working again. I have light use so happy with earbuds for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    for the price, thumbs up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit in ear, decent volume, but very touchy controls. When fitting into ear be sure to only touch the outer edges and only for a few seconds or it will turn off, change song, hang up, etc. Couldn't pass up the price, I'll use til they don't work, then upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air buds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds but one side alredy stopped working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Good Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great earphones - work great with my cellphone and taking calls. I use them for work and to listen to music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy them! I was hesitant to purchase these because I was unsure if they'd fit but even in my small ears, they are snug and comfortable. The sound is super clear, and pairing was incredibly easy. The charging case is very clever. I have literally no complaints about them. For the price, you can't go wrong with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy set up enjoy it very much simple!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones for not a bad price I'm glad I bought them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. I love how small and unique it looks great for indoors and outdoors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on any Bluetooth device including my apple tablet , android etc

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not suitable for making calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took this mainly to make phone calls. people were saying that they couldn't hear me clearly when using these. other than that sound quality is decent enough

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price and Stay in my ear at the gym. I’m terrible with technology and I’ve gotten them to work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought it because it was on sale, a good Brand

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks can be deceiving.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two pairs of these wireless headphones and my brother used his the first day. Within the next two days, one of the pieces went out and was not relaying sound. I did purchase two-year warranties for both pairs and it will surely be used to replace them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value! Do not expect them to be airpods but will get the job done.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not the greatest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest, not the worst. They aren't loud enough to do any type of work with them in. Not bad if you're just relaxing with no outside noises, otherwise you should skip these.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Jeff,
      Thank you for the input. We appreciate the feedback as this helps our design team to know what to improve on in future designs. Thank you, JLab Audio Customer Support jlabaudio-conv

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