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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent sound quality, good battery life, and comfortable fit. They also appreciate the ease of use, affordable price, and reliable connectivity, noting strong bass. However, a few customers have experienced issues with the volume being somewhat low and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 490 Showing 9,781-9,800 of 13,255 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Headphones. I can hear my music and phone calls. I enjoy the quality of my new headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about these earphones, they are worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear pops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item recomend this as a purchase I simply love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Its worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones in July and have used them everyday. Just plugged them in for a charge. They are small and discreet. The case is nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    One ear not working.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds good and everything was well until it stopped working. One ear is not working few months after buying.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter likes these but I am having to buy a 3rd pair due to them having different problems

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    JLab earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life and you can use one earbud by itself without having to have the other nearby. Connected via Bluetooth to my iPhone without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, cheaper alternative to the expensive Apple and Samsung pods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are like my second child. It's nothing they don't do. Except they aren't water proof.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    As good as the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to remove from the charging case. If you have long slim fingernails, then not so much. Also they sometimes stay attached to your Bluetooth even when you put them back in the charging case and close the top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought them for my husband. He loves them! Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suprised me !! Brought it for my fire tv 50" works great , but cant combo connect

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Spend the extra $10 and get something else

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get two stars because they work. The sound is the worst I've experienced in a set of headphones. My wife has the higher end version of JLab offerings and they are fine, but these sound noticeably worse, terrible even. Spend the extra $10 and get something else.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear the troubles you're experiencing. You have a two-year warranty with our Bluetooth devices. Please contact us at support@jlab.com, and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 2 out of 5 stars

    Trouble with Sounds Staying Consistent Both Earbud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product left and right earbuds seems to have syncing issue when there is changes or different sounds output occurring at once like it's having trouble determining which sides of the earbuds the sound should be sent to. So if you listening to fast music or fast motion with different background sounds coming at the same time then you will or maybe disappointed with the purchase. Other than that, sound is sometimes good and bad I guess depending on the sound quality of audio or video source. So therefore, this earbud maybe suitable for watching regular movies or for audio chatting only purpose.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Jlab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, durable I have dropped several times on concrete floor at my job an still sounds the same. Great sound quality an pair's perfectly without lag on videos on my s8 an s9 phone's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headphone for the Price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality for the price. The headphones are comfortable and paired easily with my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty good. Need better battery

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. Build quality is good. Very easy to pair. But when battery drops less than 50%, the sound becomes laggy. When battery drops less than 30%, it is pretty not usable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed with design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't seem to navigate the volume increase/decrease buttons, and getting them out of the charger has been an issue - using tweezers to pull the first one out then I have room to pull out the left one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Admittedly, I am not a hifi nut, but for the price the sound on these is great. The sound as good as any earbuds or headphones that I have. I mostly use them at work. The pair easily and connect quickly. For the price they are a great deal. I would definitely buy another pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab - GO Air POP True Wireless In-Ear Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLab - GO Air POP True Wireless In-Ear Headphones - Lilac

    I would recommend this to a friend
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