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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent sound quality, good battery life, and comfortable fit. They also appreciate the ease of use, affordable price, and reliable connectivity, noting strong bass. However, a few customers have experienced issues with the volume being somewhat low and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 493 Showing 9,841-9,860 of 13,255 reviews
  • Rated 5 out of 5 stars

    Trta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like cats. They jump on my counters with kitty litter on their paws

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic wireless headphones that do the job and don't break the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, inexpensive Bluetooth headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for a steal price. Definitely one of my practical purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this earbuds. Totally affordable and very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to gift my niece. It was a perfect gift and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in my household has a pair of these! They're awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good small earphones for the price. Not airpod pros quality but definitely good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best head phone ever i really love it It is good for workout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth pods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient had to purchase a second pair as a back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help honey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product because is so convenient for people who are working

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones and left headphone was not working properly and having connectivity issues and used to irritate me while work out. I would not recommend this product even if it's so cheap

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello
      We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new set/model.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Really liked this item and I Would recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jlab

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless head phones very very nice, i use every time and every where !!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound quality is not good.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection was good, but the sound very low compared to my old earbuds even when I turn my volume to max. Collect dust due to no cover.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear buds no more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok, but not great. Outside gets in for sure whether so called ANC is on or off. Of course “off” is for listening to outside but “on” can still hear outside …. ANC IS A *little* more isolated. Biggest problem is that they just keep falling out. Absolutely no security as I am listening and always wondering when they will fall out AGAIN. Returned and got (at long last) over the ear SONYs.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works Great!!! Will purchase afain in the future. A+++

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Garbled phone calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd pair now; generally good overall but folks keep telling me that they can't hear me too well on phone calls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Takes some time to get used to instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with these ear buds, especially since they were reasonably priced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good especially for the low price. The only issue is that it doesn't fit well in my ear so it falls out. Great for kids, especially if they loose them, the price is great.

    I would recommend this to a friend
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