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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent sound quality, good battery life, and comfortable fit. They also appreciate the ease of use, affordable price, and reliable connectivity, noting strong bass. However, a few customers have experienced issues with the volume being somewhat low and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 495 Showing 9,881-9,900 of 13,255 reviews
  • Rated 2 out of 5 stars

    Sound is ok and fit not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound isn't that great. I was told I sounded muffled on phone no matter what I did. And it didn't fit well on ear with any of included cushion. After a while my ears hurt. 2 days later still hurts.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey mary,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, support@jlabaudio.com or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a model that will fit you better.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 3 out of 5 stars

    Affordable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when seeing this the overall design it’s very sleek could fit into a small purse I personally had problems with it it feels uncomfortable after having for more than 20 minutes will see if I’m able to adjust with buying different buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them works great!!!! Fits wonderfully! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super duper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very nice clear voice on the voice message and the Bluetooth everything perfect is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy them so much. I want to thank you Best Buy, these ear buds are awesome @

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great in my ears! Doesn't fall out. I only gave it four stars because the tap feature is hard to figure out to me. The sound quality is great. I use mine when I fold clothes so no cord!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I have bought it before and it has lasted me a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my grandson as a Christmas gift. He really likes them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grab a pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them alot. I'm surprised they are this good I even use them mowing the lawn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Surprised by the Bass Boost considering its price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ear buds.. i like this brand. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my nieces and nephews. They love how easy they are to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my nieces and nephews. They love how easy they are to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my nieces and nephews. They love how easy they are to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sounds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. The only thing is no matter what they fall out of my ears. I’ve tried different ear pieces putting them in different ways and nothing has changed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones i would recommend, easy to carry with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bluetooth earphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth earphones ever Best Bluetooth earphones ever Best Bluetooth earphones ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a much cheaper alternative than the apple brand

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were my first true wireless headphones. For the value, these are great. They last about 5 hours and the charger stays true to it's 20+ hours of playtime before you have to charge the case.

    I would recommend this to a friend
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