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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 498 Showing 9,941-9,960 of 13,255 reviews
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to use, easy to wear, great audio and the microphone for calls works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my dad was looking for. 2nd time purchasing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality at low price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for wearing during exercise. work great and charger is really convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great low cost alternative

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry level ear headphones, use them on a jog and very comfortable and clear

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent. Far from great.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done but nothing spectacular. Headphones lose charging power over time. I constantly have a low battery after hours of charging.Connection range is very limited.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how small the case is so convenient with everything all in one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pairs seamlessly with my phone and my day is incomplete without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EarPod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and will recommend Best Buy to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it on Sale

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a steal! A must buy especially when on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like is berry small and recharge and a little box is good for free hands no problems

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Everything has its place

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent ear buds good for work but still very basic and not convenient. You get what you pay for here but nonetheless they do the job

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Within 90 days 1 bud won't work

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these earbuds when I first got them 3 months ago -pretty comfortable, easy to charge, decent case. Not very good for working out or walking though because they can fall out. Also must be completely removed to have a conversation in person so I didn't wear them that often. Less than 1 hour a week even average. Now I've had them for only 3 months have used them probably 10 to 12 times, and the left earpiece does not work at all. Just outside my 90-day return. I am not satisfied at all

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Short cable attached to the case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger Cable is attached to the case and it is about 2 inches long, how can one charge this thing with 2” of cable? Unless you use a laptop to charge it, it is impractical anywhere else to charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had them for a year and a half and it has come to the point where, if I want to use these, I have to unpair them as soon as I'm done or they will HIJACK anything and everything. If you have them off and tucked in their case and a call comes in, they turn themselves on. If you're not using Bluetooth at all, they'll turn themselves on at random timess and I have to stop and unpair them. I have replacements ordered of another brand and CAN'T WAIT TO THROW THESE IN THE TRASH!!! And I never write bad reviews. Had to warn you on this one. I have looked it up ... cleaned connections, put a rubber band around the case to make sure it was closing fully and correctly ... Nothing has helped. At all.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 1 out of 5 stars

    not worth it. just get a trustworthy brand.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yeah these are probably the most uncomfortable bluetooth earbuds ever because they are WAY TOO BIG and ALWAYS FALL OUT. there is no way to keep them in your ears without jamming them inside. sound quality is average. i know it's a cheap option but jeez, these really have caused way more issues than i thought.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Love the color selection and the price is right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GIFT

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE WERE GIVEN AS A cHRISTMAS PRESENT. hE LOVES THEM

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that much good. Sound is not clear. After connecting sound automatically decreasing.so i don't like it that much

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice ear phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ear phones for teens, connected to my grandchildren devices fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great works really well. Wireless are the best very convenient.

    I would recommend this to a friend
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