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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 13,255 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and lovely recommend to everybody.work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love them and are happy. So that works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love them and are happy. So that works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for $12, and at that price point they can not be beat

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, and best of all, no more wires getting tangled up in my bike helmet. Could use a little more bass, but that’s the only thing I can think of to improve on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best one. I really like it would recommend to everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my nephew, working very fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my niece, working very great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER PURCHASING FROM BEST BUY AGAIN!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never purchasing anything from Best Buy again. Purchased these earbuds and the 2 year protection plan. One of the earbuds was run over and damaged and I was told by the manager Joe at Best Buy on 71st and 169 in Tulsa,OK that even though it's 2 YEAR ACCIDENTAL COVERAGE they will not replace my earbuds without the broken earbud that was crushed TO PIECES. WORST CUSTOMER SERVICE EVER AND THE PROTECTION PLAN IS A RIP OFF BECAUSE THEY ONLY HELP WHO THEY WANT AND THEMSELVES. No longer a customer and my family will also halt consumption from this company.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit confused how this thing charged at first but after that no complaint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son loved them, uses them everyday & they were a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good brand of earbuds highly recommend to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely what I've been missing. Great quality and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone compatible

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product that links well with my iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend for a friend very reliable awesome was on sale

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphone I use it for work and the gym. I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and can't wait to get more of this stuff thank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent. Good value. Dont expect Air Pods.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds. They work. Bought 2 for presents. They are fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jlab headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. They don't hurt my ears at all. They are great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab Ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work wonderfully with my Samsung Galaxy S9+. Great price and very comfortable

    I would recommend this to a friend
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