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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent sound quality, good battery life, and comfortable fit. They also appreciate the ease of use, affordable price, and reliable connectivity, noting strong bass. However, a few customers have experienced issues with the volume being somewhat low and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 505 Showing 10,081-10,100 of 13,255 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool wireless device I can listen to music on , it’s a cool alternative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap earphones. But they work vood enough for wbat we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent. Havent had any problems and they sound good. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great and almost invisible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don't get seen, even when making music videos (which is what I use them for).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT THE JKAB GI AUR OIO TRUE WIRELESS IN EARPHONES ARE GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 sets as gifts. They were a hit! On sale so they were a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price and sold with great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air POP's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them ........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product! And the price was a super extra! The sound it is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    JL EARBUDS SUCK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JL Lab ear pods would not connect via Bluetooth to my iphone 11. When I occasionally got them to work they sounded great but if I let them disconnect, they would not reconnect. I had to Forget them in settings and try for 10-15 minutes to reconnect them. What a pain. Especially since the JVC black true wireless one worked perfectly. No I have to send them to the maker to get them replaced. Best Buy is great with everything except the 14 day return policy

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my friend for his birthday and he's so excited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a Great deal for that money. I recommend 100% !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good affordable earbuds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good and high quality affordable wireless earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, highly recommend. Very comfortable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE!! Can’t beat the price for the quality. Unbelievable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear audio. They fit in your ears easily. Great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jlab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Them. I take them everywhere I go. I use them most when I’m driving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for someone and they like them a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well after 4 months of usages. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves them so much, I can't live with out t

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them so much, I can't live with out this item

    I would recommend this to a friend
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