Customers express satisfaction with the excellent sound quality, good battery life, and comfortable fit. They also appreciate the ease of use, affordable price, and reliable connectivity, noting strong bass. However, a few customers have experienced issues with the volume being somewhat low and problems with charging.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 505 Showing 10,081-10,100 of 13,255 reviews
Rated 5 out of 5 stars
Good
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cool wireless device I can listen to music on , it’s a cool alternative
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Earphones
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cheap earphones. But they work vood enough for wbat we needed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best product! And the price was a super extra!
The sound it is great!
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 1 out of 5 stars
JL EARBUDS SUCK
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The JL Lab ear pods would not connect via Bluetooth to my iphone 11.
When I occasionally got them to work they sounded great but if I let them disconnect, they would not reconnect.
I had to Forget them in settings and try for 10-15 minutes to reconnect them.
What a pain. Especially since the JVC black true wireless one worked perfectly.
No I have to send them to the maker to get them replaced.
Best Buy is great with everything except the 14 day return policy
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hi there, Would you mind contacting our customer support team? We understand any frustrations you may have. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. -JLab
Rated 5 out of 5 stars
Best gift
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this for my friend for his birthday and he's so excited.