Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent sound quality, good battery life, and comfortable fit. They also appreciate the ease of use, affordable price, and reliable connectivity, noting strong bass. However, a few customers have experienced issues with the volume being somewhat low and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 507 Showing 10,121-10,140 of 13,255 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the brand, have several headphones with this brand. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pods

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and will use when going to the gym and car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great product buy it and save money ........ ....... ........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms boss

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love it,money well spend,I’m happy I bought this for my little man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’m enjoying the product and have no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ear phones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for the price but the hurt my ear hole and cause scabs in my ear. Not bad sound at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best value earphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones have been the best budget earphones I could find. I've tried other cheap earphones and the quality is just horrendous and I don't have the budget to buy high end earphones so these have been the perfect mix of quality and value for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless to travel with and it is affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Get what you pay for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good. Fit was not. The provided pieces to adjust fitment are very hard to get on and off without fearing you will tear them

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. I would suggest to try out the Go Air Sport as the hook provides a better fitment. We look forward to speaking with you!

      Davian
      #TeamJLAB jlabaudio-conv

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. I got them for a cheap price.and I love the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool headphones, for that price I’m sure they can be beat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect gift for my husband verá good product my husband happy happy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab GO Air

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product.. Worth the cost and easy to use while exercising or walking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my granddaughter gift for her birthday so I can get my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my daughter and she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My secondary ear-buds.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's great, they are my secondary ear-buds so, I never without music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use. Very good voice quality. Very good for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great valve great experience i recommend and work with every cellphone too

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They pack a punch for only 19.99! Best inexpensive earbuds I have bought. Will by one or two more pair. Love that the usb charge cord is built in and magnetized. Was worried about the open case design, but they are held in well with a good magnet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not good for phone calls

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not good for phone calls, the mic picks up everything except for my voice, so the other person can not hear me well. Battery last long which is good.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

Sponsored