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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 517 Showing 10,321-10,340 of 13,255 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Might work better for oyu

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality was decent however it felt strange on my ears and it kept falling for that reason it was retuned

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. Before returning them reach out to our customer support team, they would be happy to assist you getting a proper fit with your earbuds. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Love them so far and they seem to work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my grandson for school. He loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jlab

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality ear buds nice and loud different colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected for the price and just what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Affordable and yet still solid quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. The charge on the buds could be better, but the case allows for multiple recharges so that complaint is virtually mitigated. Good quality buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless ear buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is so satisfied with his new ear buds. Recommend for music

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Listner

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them often. They are good for about 4 hours of streaming. I don't use them for more than that so i don't know about phone interface.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not too great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to buy these at first. But these things do not stay in my ear. Originally bought for when im on the go and when cleaning around the house to block everyone out lol. Now I hardly use them and dont like them being when i bend down they fall out. Also connecting was bit difficult at first. Sound qualty? I have had better.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? We understand any frustrations you may have.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Great headphones great battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the wireless earbuds for about a month and exactly what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ought this for my son bday gift and he likes them alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not charger included, but perfect that are controlled separated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome set of ear buds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, follow instructions, simple pairing to my smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best EarPods For the price ,really comfortable , love the charging case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good and very small the product that fits anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought because they were on sale & my son loved them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife and she loves it. Will recommend this to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earpiece for car

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earpiece for use for making call and will buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality for the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had them for almost a year and I enjoy them. The button/tap commands work great. I do seem to sometimes have disconnect issues. ( one side will de sync ) or not connect when powering on and I will need to place it in the base and pull it out again to pair to the other unit. I do enjoy the audio quality and I often use these for audible titles or steaming Pandora.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy. These earphones are amazing and definitely recommend.

    I would recommend this to a friend
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