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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 518 Showing 10,341-10,360 of 13,255 reviews
  • Rated 5 out of 5 stars

    Samsung!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them yesterday and I really like them. They are awesome!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these wireless earbuds for my new S21 because the new phone requires wireless ear buds orvan adapter to use my old plug in type. I do not really like them. They are very tiny to handle. They dondit into the case easily but hard to remove. You must tap eachvear but for the various functions. It's not easy to remember which ear dies what. I thing a different style would be more suited for my taste. I'll probably buy the adapter and use my old Samsung earbuds that connect to the phone.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Rated 5 out of 5 stars

    Air buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift to my grandson who loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Charger holder is awesome as well. Very cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to have ever purchased and I recommend it to everyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a year.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good while it lasted. I love the bass and clarity, much more than I expected at this price. The battery life was amazing in the beginning, buy it lasts hardly an hour after an ear. Even after charging for a full day, it says battery: medium when I plug in my ears. Now I don't use it to watch movies because it won't last till the end.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry you're experiencing this issue, we're here to help!
      For assistance, please email support@jlabaudio.com or call 1-405-445-7219 8am-4:30pm PST jlabaudio-conv

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter and she loves them. Wears all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A cute gift.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved getting them but hasn’t tested them out yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Bluetooth to the smart TV , great product... great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is a good value and my daughter loves it. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Great battery life....

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have great battery life, the sound is serviceable but they fall out of my ears too easily.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Scott, Please reach out to support@jlabaudio.com or chat with a representative via our live chat on our website. We can replace that item under warranty to get something more suitable for you. I'd suggest to exchange for a product with hooks for a more secure fit to prevent the buds from failing out. We look forward to speaking with you!

      #TeamJLAB jlabaudio-conv

  • Rated 5 out of 5 stars

    Mariposa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them would definitely recommend to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stocking stuffers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them very nice present for my kids stocking super excited

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids. Bought different colors. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply it’s great. I am already refer my 6 Freinds. They already buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    JLab Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great. Sound is very clear. I love that there is different colors that you can choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Drop the Mic...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money on those other branded and very expensive earbuds that are promoted by "Influencers". J Lab manufactures solid and very reasonably priced headphones/earbuds. This budget friendly earbuds will not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Jlab go air buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for a gift for my cousin and she loves. Its just basic ear buds but for the value it was well worth it. She uses it for her walks with her children and sometimes at a alone time with her audible books.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    They’re ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery, but I could barely hear out of them.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Maybe a little to harsh on the review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next cheaper stage class level above these ones are a little bit better which makes them way better. 15$ They should cost for an extra star

    I would recommend this to a friend
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