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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 522 Showing 10,421-10,440 of 13,255 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Poor sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely worth the money. Sound quality is poor, zero bass, and not very loud. I purchased for all the air travel I do and they are not adequate for drowning out the noise of air travel. They also don’t always disconnect from my iPhone when I put them back in their dock. Battery life has been fine, I have no complaints other than the poor sound quality.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    JLab Audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and how comfortable they are in my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them , I put them on the charger once or twice a week .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with my cell and with any phone or tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my wife. She loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item, excellent shipping on time. I recommended it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headphones work great and feel good in the ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the AirPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are way better than all other earbuds out there

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Inefficient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked fine for a month, then one stopped working, and now the other one has very low volume.”

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my dad and he's very happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good looking and sturdy in ears. I enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love anything to due with skull candy products..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, but didnt stay charged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product fit nice I like the look I like the charging case The only downside for me is these couldn't stay charged. They kept dying only have a few minutes of use. So I returned them.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Jason, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, convenient. Works well with my iPhone. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gift for someone wanting rechargeable earphones

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Impressed with quality and cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt these wireless earphones were a great value. Other wireless earphone maybe be better, but more costly, for this price these filled the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, good price............................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    JLAB Wireless-Not the best quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear phones have good sound however the left ear phone has stopped working after 2 months. Not very happy.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi,

      Try this link below should reset the buds and correct that issue. If you are still experiencing the same result we can replace that set just reach out to support@jlabaudio.com to take advantage of the warranty.

      https://cdn.shopify.com/s/files/1/0240/9337/files/GO_Air_Pop_Manual.pdf?v=1626819482 jlabaudio-conv

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month of use. So far so good. Seem to last 3-4 hours of continuous use before needing a charge. Work great as an alternative to wired headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has really enjoyed these since we got them for him.

    I would recommend this to a friend
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