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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 524 Showing 10,461-10,480 of 13,255 reviews
  • Rated 5 out of 5 stars

    Earplugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for hearing conversation very convertible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're easy to use, good sound, and don't hurt my ears!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re okay for the price ! Only 1 of my buds work . Should of spent that little extra money for a better brand …

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help.
      For assistance, please email support@jlabaudio.com or call 1-405-445-7219 8am-4:30pm PST
      - Lourdes #TeamJLAB jlabaudio-conv

  • Rated 4 out of 5 stars

    bluetooth buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got at a good price , on sale and used rewards only reason didn't return. Sound quality ok but doesn't stay in ear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for great price. Great gift for wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for kids of all ages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift for my oldest son as he loses things easily.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Air

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as my Apple AirPods but it gets jobs done

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not worth $30

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Not loud. Even at max volume people talking drowns out any music playing. I returned after one use. iPhone owner.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about the problems you've experienced with your earbuds. We wish we could've assisted you while you still owned them. In the future please know our customer support team is always available to help with issues regarding our products. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these when they were on sale. The sound is pretty spotty, it cuts in and out while working out. The fit is comfortable, and they haven't ever fallen out of my ears.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great and they are so comfortable to wear!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Comfortable and reliable. Decent battery life.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own at least 5 different pairs of wireless earbuds and these are among my favorites. Very comfortable, especially at bedtime if you like drifting off to a good audiobook. Only downside is no volume button on this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great an works really well, love these ear buds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There ok for there price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you paid for, these are kinda noise canceling but only because the volume one goes so high. They are also touch sensitive I’m not really a fan of that.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned them

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to return this pair because the sound, battery life and fit was not as good as I expected, replaced them for the Galaxy buds

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab Audio jlabaudio-conv

  • Rated 5 out of 5 stars

    Worth the spend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones and easy step by step directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very nice I wish I would have bought another pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product definitely recommended for use 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    JLab Go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these in black and got a white set for my wife. Simple design and easy to use. Good battery life. I can also get about 50 to 60 feet away from my phone before losing the Bluetooth signal. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks attractive. low sound quality though. can be better

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Price-Average Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones are great to use as spares. The sound isn’t that loud but good for workouts and walks. If you are use to Beats or Apple Air pods you can’t compare the quality.

    I would recommend this to a friend
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