Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 530 Showing 10,581-10,600 of 13,255 reviews
  • Rated 3 out of 5 stars

    not worth it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest if you have large hands ,hard to get out of case, also would not stay in ears, had to return, Also music would srop and start

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greet

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped on time and work great.....................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great ear head phone.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. So far so good. no complaints nor issue yet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 10 year old. Instead of some expensive ipods. Plus very affordable in case they get stolen or damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best value earbuds

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves these and had them paired with her computer. Great for gaming and learning. Sound quality is 4 out or 5.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have better quality sound. Not that great on bass.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So clean

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone is a banger i listen to it while skateboarding and its clean. I love how you can bass boost it when your doing something puts more of a vibzz to it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed x2

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two pairs of these headphones about five months ago. For one pair, one earbud stopped working after about a month of using them about five hours a week. When I switched to the other pair, one earbud just didn't work right off the bat. I tried resetting them both and tried out a few tricks I found online, but no luck. I looked into getting a replacement from the manufacturer, but you have to pay to ship it in to them and count on their goodwill to not blame the problem on you, so I decided to go with having one functioning earbud for each pair. I guess the one lucky thing of this is I have one functioning right earbud and left earbud between the two, but would prefer to have two functional pairs. Apart from having one side not work, they now don't even fully charge or keep their charge for very long. Once they both fully die, I'll invest in a better pair.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good headphones for the price. Sometimes they won’t stay in my heart but the battery lasts really well for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price, the “smart” functions don’t work the way they should though. I use them for the gym and they are fine

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price! I really like how each headphone can connect via Bluetooth. If you don’t want both headphones in, either the right or left will work. My others didn’t do that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JLab-Go Air True Wireless In-Ear Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JLab-Go Air earbuds are ideal for the music fan on the go. I use them first thing in the morning for my morning commute to work, then I'll use them at work for a while until I need to converse with co-workers at which time I will remove them and connect them to USB to re-charge. After the workday is over I put them back on for commute back home. I walk and take the bus for commuting, so I would not recommend wearing these earbuds while driving or bicycling for safety reasons. I also use the earbuds to listen to my favorite baseball team radio broadcasts on my iphone. Bluetooth connectivity to my iphone is a breeze.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh you get what you pay for

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a cheap 4th pair of earbuds for wearing when I don't care about the elements. Not great, but they serve their purpose.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little big

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think we would have liked these, but they did not fit our ear very well. They came quickly and were in a nice case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top Notch, Hands down the best!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best ever! These have lasted so long and is top quality and the coming through is clear. Would highly recommend and buy again if I had to!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and stays in place when moving around. Only downfall is sometimes they do not hook up to my phone or iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the $30 paid they are stylish. The sound quality is excellent. You just have to remember how to control them , it may take a minute but it’s worth the price. I got the green to match my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbelievable price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, getting true wireless earbuds, this is insane. Very basic earbuds, no software, but they're wireless and they're cheap. Great for work scenarios and surprisingly solid.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, wound up exchanging for a pair with noise cancelling

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Don't hesitate to reach us if you ever need anything at support@jlab.com or give us a call 1-405-445-7219 8am-4:30pm PST We're happy to help = )
      - Lourdes #TeamJLAB jlabaudio-conv

  • Rated 3 out of 5 stars

    Somewhat uncomfortable fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is fine but the fit almost hurts after a while so these don’t get much use

    No, I would not recommend this to a friend
Sponsored