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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 532 Showing 10,621-10,640 of 13,255 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    3 is a charm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three of these for Christmas gift and love them. They do last a very long time and I can go a whole work day with out them dying on me like all my others that I use to have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing Special

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the sound could be louder and crispier. Despite its low price, it is acceptable in general.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pick up a pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value. Once you pair with your device, they will connect automatically when you pull one out of the case. Great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 3 out of 5 stars

    I love these earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the product. I like the compact packaging a ease to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy these

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not believe how low priced these are. The bass is actually better than my old airpods. Ive got a few friends to get these i highly reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but not good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the earbuds but had difficulties with the connection. The sound was good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good earbuds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item does not keep out the sound. I had to send back to get a replacement

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK for the money, not all that comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is OK but they are not particularly comfortable. They are very reasonable though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the earbuds, quality is great, fits well, the only issue is the case not having a door on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SOUND IS AVERAGE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is average. I does cancel out some of thr noise but I just dont like the way they make my ears feel.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bugets earpods, you get what you pay for. I returned them shortly adter purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right ear bud stopped working. Wouldn’t keep charge, and wouldn’t stay in ear. They constantly fall out.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, 
      Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with.  If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST.  They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. 
      -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sweet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds work so good and the price was unbeatable I ended up buying 2 and the color beautiful I might add

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Just OK

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok. Was worth the nine dollars I paid. I’ll hold it for emergency or give it to a kid.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi these are some low cost earbuds that sound amazing. They have equalizer setting as well, you can't beat the price at 32 with tax. My only complaint is the settings like volume, equal, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones for the price I paid. Great for kids who keep losing their expensive ones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Didn’t stay in my ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try these to use while walking. They didn’t work for me. I thought they might, as there were several sizes of tips included, but they didn’t stay in my ears. The sound seemed good, but since they wouldn’t stay in while walking, they weren’t useful for me.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works for a long time.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. Better than skull-candy of similar price range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang for the buck. Very easy to use and comfortable. Haven't seen anything this good in this price segment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great wireless earbud option if you’re looking for a reasonable product that will do what’s its intended to do. Sound level is not outrageous however for the price, it’s awesome!

    I would recommend this to a friend
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