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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 533 Showing 10,641-10,660 of 13,255 reviews
  • Rated 2 out of 5 stars

    Earbuds for da father

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not mine i don't have it it was for my father but he said he liked it so yeah

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    too big.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my daughter and it was too big for her ear just like it was for me. not recommended for little ears. not sure what to do with it now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small and compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it with the promotion price. It's small and compact and it's not hurt my ears, but it didn't have covered so it needs to stay on one place at home or office. It's not good to carry because it moved out from charger. I like the option connected wire with charger but without lid is not good for this version. Sound is ok for this price. It's connecting with my phone fast. Overall it's not bad to have it. I keep it by my bed so perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    EARBUDS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT DEAL JUST WISH THE OUTSIDE EAR PART WAS A BIT SMALLER-SOUND OVERALL GOOD!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Fall out of my ear!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great but the fit of them is terrible, atleast for my ear, unless maybe I have an odd shaped ear! I switched to a smaller rubber piece for the ear bud and even though it did fit better it felt like it was going to pop out at any point and that was more annoying than just not having any music at all!

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hello
      When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you all taken care of.
      We want to help you
      #FINDYOURGO
      JLab Audio jlabaudio-conv

  • Rated 1 out of 5 stars

    BestBuy tricks you on installment plans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not about the product, but the service… I made a purchase with my BestBuy Citi credit card on a 24-month installment plan. However, the full balance appeared on my next statement and was paid next month. Multiple Customer Service representatives at Citicards said I should calculate the 1/24 piece of the amount myself and instruct the system to pay only that, along with my other expenses on the card, or I should change my monthly payment instructions to “minimum balance.” Both options were meaningless; all banking operations are fully automated globally today, and I shouldn’t need to interfere with calculating monthly installments on my credit card, or all consumers must be spending time each month to calculate theirs, no matter how many purchases they make on similar plans. And I can’t change my autopay instructions for the “minimum due amount,” taking the risk of interest expense on my total spending, even if the particular purchase from BestBuy was on promotional grounds. Worst of all, neither BestBuy nor Citibank takes responsibility, and you cannot reach a decent authority with capacity to overview and understand the situation.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth buying

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stupid things don’t stay in your ear fall out easy dumb

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these! The sound is amazing and they fit perfect.I wish the ear part was a little more comfortable though.They start to hurt after having them in awhile.Still a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JLab

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new JLab GO Air POP True Wireless In-Ear Headphones in black. The sound is great and perfect for my small ears.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Headphones for Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for medium price. I have the expensive headphones but spouse didn't want top of line. For the price, these head phones are of great use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it much but it worked fine when I did I works just as well as the lot more expensive earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sorry Apple these headphones rock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy better sound and fraction of AirPod price. Could be lighter weight but again for only a fraction of price of AirPods sorry Apple

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My youngest daughter loves them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pair! Purchased for my youngest daughter, she has no complaints only compliments. I have the icons and suggest them for the ultimate high-value experience.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding fit and finish for headphones in this price range, they are not near as good as my sony or beats, but at 1/4 the price they are a great value. would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    These are great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great and way less expensive then other brands. AND as a bonus the battery lasts so much longer. I am super happy with this purchase and will buy another set for my spouse.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Air buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work just fine….easy to install & very good sound. I would recommend them for the price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    they get the job done in a pinch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more from these. The sound quality is just ok and the speaker function for talking on the phone is ok. These do not stay in my ear unless I'm motionless which is frustrating. They do the job I suppose but I think I'll tick with my regular go to brand.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look good, but they are really quiet. Even when put at max volume, it sounds like someone whispering in your ear. Don't waste your money if you want to hear what you're listening to.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are quite good. Stays in place and easy connection. Well worth the value and price.Would buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    EH....

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, but left ear stopped working after about 3 weeks of use. Also, the sound isn’t as loud.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

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