Customers express satisfaction with the excellent sound quality, good battery life, and comfortable fit. They also appreciate the ease of use, affordable price, and reliable connectivity, noting strong bass. However, a few customers have experienced issues with the volume being somewhat low and problems with charging.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 537 Showing 10,721-10,740 of 13,255 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Perfect for young teen
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought as gift for my child, their first set of wireless earbuds. Didn't want to spend too much , the price was good. Quality is good , they are used alot and sound good.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 3 out of 5 stars
Garbage but it works, sometimes
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst item to use. I just needed something to use while at work. I. The beginning had a hard time turning them on. Wouldn’t charge and became very frustrating to use. After reading other reviews, I did a hard reset several times and now it keeps a charge and I can listen to music. So far it’s working. For the price, you get what you pay for.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
No, I would not recommend this to a friend
Pros mentioned:
Price
Rated 4 out of 5 stars
Bought for my son
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought on clearance for 50% off. Decent headphones for the price. Not worth full price. Lacks bass.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great Wireless Headphone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! Bought it for $19 (on sale that time). Sound quality is great and I like the appearance and design, it is not cheap looking. Overall, very satisfied!
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friend
Rated 1 out of 5 stars
Sucked
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought this would be a good choice based on reviews and friends. They sucked. Tried oh 3 devices and Each bud would randomly just go silent then come back on. I thought it was my phone but after trying other devices I got thr same issues. I exchanged and had the same problem so maybe it was an issue with a production run.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hi there, Would you mind contacting our customer support team? I can understand how that issue is very annoying to deal with. If you reach out to the support team via our website--or email support@jlabaudio.com or phone (405)445-7219 M-F 9-4:30 PST. They would be more than happy to speak with you and troubleshoot your issue. All bluetooth products have a 2 year warranty. -JLab
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound is good. Weird fit to ears even with the extra sizes included
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Not bad
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty average. Works well but every since I bought my AirPods, I have not used this at all!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best sound ever...Don't think these little things can't deliver, cause they can. After purchasing the 1st pair I've purchased 2 more for friends and family.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Jlad
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loved it..it has a built EQ and it plays nice and clean and specially for the price it’s a definite WINNER
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
JLAB Review
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent headphones at a very fair price as is. The engineering is impressive due to the comfort level combined with the way it secures itself to the ears.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Headphones
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to carry. The sound is clear. A good purchase
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Ear buds
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not bad for price and battery lasts awhile. Bought 2 pairs.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Good Value
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good value for how cheap these are. Use them in rough settings all the time and they do just fine.
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Buy these
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really nice, bass boost is awesome, only down side is there have no cover to hold the earbuds in the case
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend
Rated 3 out of 5 stars
Satisfied customer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good but a little difficult for me to take out of case. Econom ical.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not impressed with volume, controls. Then I had to keep adding words in order to send this review.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Sound good to me
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these to test them out because I wanted to see if i will actually use them.
The sound quality is great. The price is right.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friend
Cons mentioned:
Volume
Rated 3 out of 5 stars
Had high hopes...
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought that these would be exactly what I wanted, but not quite. I liked all the features, but in reality, both earbuds took turns randomly cutting out. Even while sitting still and with my phone 2 feet away, they still cut out.
As a side point, the sound was 'tinny" and not loud enough.
Therefore I am returning these and looking for something else.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Jlab
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound quality is fine.
Battery life 3-4 hours.
Fits in ear comfortably.
USB charging case helps for a longer day with charge.
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend
Rated 2 out of 5 stars
You get what you pay for, not bad.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not bad for calls, podcasts or low quality music.
Only works in one ear at a time.
Left ear cuts in and out for me.
The rubber in ear piece in uncomfortable due to the logo, but can be replaced with more comfortable ones.
You get what you pay for, for the price it performs as well as I thought they would, but if you want high quality sound, comfortable in ears, and perfect bluetooth connectivity, save up for higher quality.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hi Mattass76, than you for your detailed review. The earbuds should work at the same time if you so chose. Please try troubleshooting to pair both earbuds together by following these instructions: 1. Put the earbuds inside of their charging case 2. Unpair them from your Bluetooth device, and turn Bluetooth off 3. While in the case, tap each earbud sensor 5x quickly, one at a time 4. Choose which bud you want as your dominant, and remove that bud alone. After a few seconds, you should see blue/white flashing lights. 5. remove the remaining bud from the case, wait until you see a solid white light. 6. Turn Bluetooth on, and pair them to your device. If you have any questions or concerns, please contact our customer service team for help -JLab Audio