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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent sound quality, good battery life, and comfortable fit. They also appreciate the ease of use, affordable price, and reliable connectivity, noting strong bass. However, a few customers have experienced issues with the volume being somewhat low and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 545 Showing 10,881-10,900 of 13,255 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well. Nice clear sound. Small and compact

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left side comes out off my ears often, so be mindful off that

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    An upgrade for 20 dollars less

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The incredible sound quality and fit you can get for under 60 dollars is insane. I wear my earbuds daily- while running and high impact cardio.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY. They constantly disconnect/reconnect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY. They constantly disconnect/reconnect. Will not pair correctly to windows machine. Google search shows the problem is common. JBL website instructions don;t solve the problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Compact product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit in the ears and good sound quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Had high hopes for the decent price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first pair I purchased lasted about 2 weeks before they would not connect to devices. The buds would say connected but would not actually show up while my device was scanning. (We tried 2 other phones no luck.) The 2nd pair doesnt seem to play as long as it claims it should. "20 hrs of playing time." It was fully charged for instance and they were about to die at 4 hours.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi Angela, we are very sorry about this and we want to make it right! Please reach out to our customer support team for help on this issue. They will be more than happy to assist. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great as is.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, you get what you pay for. Sounds good, connection good. Just dont compare the sound to something like bose.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surprisingly good!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleasantly surprised with the volume, fit, and battery life. I mainly wear them at home and the range is better than my other headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love these ear buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little earbuds are great! The sound quality is impressive, and the controls are simple and easily managed, even through a hat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Won’t stay connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not connecting correctly with my granddaughters phone. It seems to not staying charged either.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Its not worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice goes up and down without even changing it. I am ashamed for giving it as a gift to my Mom, I asked her how its working and then she showed me the issue. Volume unstable.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      So sorry about this. Please email us at support@jlab.com, and we'd be happy to help. jlabaudio-conv

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great earbuds at a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and reasonably priced headphone in a nifty case in which I not only can carry them, but can charge them as well! Nice product!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    White

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as a black ones just White like I said battery last long great life good sound just don't leave them out too long go dead

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    hit cardio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound excellent for intense exercise and are very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have good sound quality and are comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a while it will die like you can charge it but it will not reconnect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and nice. The sizes makes it great and easy to charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Submerged briefly in water, still works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so good for the price. Tapping each one to control volume, change tracks, and other operations does take some effort to get used to. Third use, one fell out as I was leaning over a pail of water. Pulled it out and it quit working. I forced it to turn off and left it in a bag of rice for 48 hours. It started working again. They still work. I was ready to go purchase another pair, and will when these die. Bluetooth operation needed because newer I-phones do not have a headphone jack.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds I use it everyday and the battery last enough for me . And even durable i dropes it a couple times . Still works

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Back up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound for the price, got them as a back up.

    I would recommend this to a friend
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