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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 548 Showing 10,941-10,960 of 13,255 reviews
  • Rated 4 out of 5 stars

    JLab

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and service are ok. Fitt with my ear not so tight or loose

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Very good sound and good equalization options. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Small and light wireless earbuds with great value

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLab Audio is one of the companies who are introducing the new Bluetooth earbuds every few months. I have used their signature JLab Air earbuds some time ago, and the JBuds Band headset has been my daily driver for a long time. My sister also has the Fit Sport earbuds. And the reason we got them is the value proposition - for the money you spend you get a very usable product that delivers. Now they have introduced the Go Air “true wireless” earbuds, which I’d say a scaled down version of their Air earbuds. The claim is it’s 20% smaller for a better fit. It definitely is easier to put into my ears, and it feels lighter overall, but that doesn't mean it’ll just disappear in your ear - it’ll still stick out a bit like all the others in the market. The charging case, however, has a lot smaller footprint than the Air. It’s an open-top design, and the earbuds are secured by magnets which are quite strong. The USB-A cable is non-removable, but hides away in a recess. Though made of plastic, the case and the earbuds have a solid feel to it. The Go Air has a IPX4 waterproof rating (compared to IPX5 of Air, and most other similar earbuds out there), so it’s splash-proof - I’m not sure what’ll happen if it gets submerged in water for a long time so definitely I won’t use it in my showers. But I used in the rain a few days ago and haven’t faced any problems. The sound quality of the earbuds are not the best in the world, and that’s expected for Bluetooth earbuds at this price-point. I have used them mostly to listen to podcasts and audiobooks and am extremely satisfied (using the JLab Signature EQ setting). Music, on the other hand, lacked depth. The soundstage was disappointing. In essence, the sound quality is just adequate. Changing the eq to the “Balanced” and “Bass Boost” eq settings made things only worse for me. Phone calls went flawless, and the mics seem to do their jobs quite well. All in all, given the value, the product performs really well, while not excelling in any one way. Pairing is straight and easy out of the box. Removing the earbuds from the charging case turns them on automatically. The earbuds turn off when they are docked back to the charging case, or when you disconnect them from the Bluetooth source. However here’s the caveat - if the charging case is depleted of power, the earbuds stay connected to the source even when they are back in the case, which was a small piece of consternation I faced. The controls are touch based, play/pause, volume control, call accept/end etc are all done by performing taps on the earbuds surface. Some are specific to particular left/right earbuds, and I had to get a bit accustomed to them for the initial few days. Bluetooth 5 supposedly increases power efficiency and connection quality, but the audio profile is limited to AAC/SBC codecs - there’s no support for AptX or other better quality protocols. The battery life is decent - I think I got around 4hrs of play from the earbuds themselves. If you put them back to the case they keep getting charged, and with that I was able go around 5/6 days in total. All in all, if you’re looking for a decent pair of wireless earbuds that are cheap and get the job done, the JLab Go Air is a very good option.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Less expensive great quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were recommended to me and I'm happy I purchased these. Comparable to more expensive competitor.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and used 1 time then put in case and in my purse they did not hold the charge. As soon as I take them off the charger they show a red dot instead of blue.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We appreciate your feedback and will use it to improve your experience. jlabaudio-conv

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised. So much so I bought 4 more. Well worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My BUDZ

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very light and mobile easy to carry around. I love the Military color Green.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound, clear, and comfortable on the ears!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jlab

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are really solid for the price, but the sound quality isnt the best. But does the job

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price & quality. Can't beat the price. I would buy again. Sound is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited but decent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't really connect to EVERYTHING I need to but they work for the things they do.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good product but sometimes is very small and the sound is bad!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but they fall out of your ears easily.I would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre battery life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous ones i’ve had seem to have better quality than these ones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little things are great I purchased because I left my AirPods at home and needed some quickly…. Sound is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started off pretty good. Sounds either decreased or my hearing is getting bad

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to connect it to my Apple Watch. It supposedly paired successfully but then refused to connect any time after that. later, when paired with my iPhone it took forever to connect, sometimes as long as ten seconds. Returned it after a week of use. Would not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Affordable Value for In-Ear Headphones.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the price I've paid. Sound quality better than expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor customer assistance especially on the floor without using a name or number system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality and decent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price ! I got them for a gift for my niece she loves them

    I would recommend this to a friend
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