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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, good battery life, and comfortable fit. They also highly value its ease of use, great price, and reliable connectivity, noting its strong bass. However, some customers have reported that the volume can be a little low, and a few experienced issues with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 552 Showing 11,021-11,040 of 13,255 reviews
  • Rated 4 out of 5 stars

    JLab GO Air Wireless Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected like a lot of other bluetooth earbuds. Comes with three different earpiece sizes for fit in the ear canal. On hang up with a phone call, music restarts at volume level and song resumes. Works with google voice commands to answer, end call, up, down volume etc.. Or touch commands on left and right bud.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JLab audio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it looks great but at the same time when you listen to your music and try to put it on base it sound like little too much Bass and then when you try to work out and you have these on your ears I noticed it keeps falling out once you start sweating when you work out the ear piece Fallout

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    It's ok.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok but speaker is too low, and not the best quality sound.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, you may find that the sound is better when you try different ear tips, give them a slight twist when placing in your ear, and switch between EQ settings. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless ear buds. Easy charging. Have great sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will do the job

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK sound. Mostly coonects well to my cell phone. A little too big for my ears.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult staying in place in the ear while using ear piece to listen to music

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JLab - Go Air Pops fall short

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned other JLab ear buds in the past with good results. Unfortunately these didn't work out for me so I returned them. I was looking for an inexpensive Bluetooth earbud to use to watch TV. These had considerable dropouts which made them annoying to use. To test, I used my Bose Ultras and they worked fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Hret

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great fit nice and easy to charge with the built in usb

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Good sound. Would buy this again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, feels a lot better in my ears then most of the other ones since they are smaller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Sound is OK not awesome. Touch controls have issues. But it's a nice deal. Battery is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was great but, i have it defected, just i need replace it

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, we are extremely sorry about this! As always we have a two-year warranty on all Bluetooth products and would be able to exchange for a new set for any manufacturer issues. Please contact our customer support team for help. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    good but difficult

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds are too hard to remove from the container

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Yay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this. They do what I need!!! Easy to use and cute

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have air pods but wanted to try something that may hold charge longer. These were not it bad sound quality and not clear when talking or when the other person was talking

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear about the product you received. Please contact us at support@jlab.com, and we'd be happy to resolve this for you. jlabaudio-conv

  • Rated 5 out of 5 stars

    Excellent quality earbuds for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, charger case is a plus. Would purchase again if cats got a hold of em like the last ones that these are replacing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Small ear canals.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ilan earbuds are to big for my ears and keep falling out.

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. If this doesn't help, please reach out to our customer support team to assist you. -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    not recommended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like it! its sounds has not quality... i don't recommend this product!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for myself, like them very much. Work well,easy to pair and sound great. At $20 i bought 2 of them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them great sound quality and durability the sound is outstanding for the price so I bought two pairs .

    I would recommend this to a friend
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