Customers express satisfaction with the excellent sound quality, good battery life, and comfortable fit. They also appreciate the ease of use, affordable price, and reliable connectivity, noting strong bass. However, a few customers have experienced issues with the volume being somewhat low and problems with charging.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 561 Showing 11,201-11,220 of 13,255 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
great buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
JLab Audio - Go Air True Wireless In-Ear Headphones sound great, Excellent product for the money!
I would recommend this to a friend
Rated 3 out of 5 stars
Okay for the money.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Better life seems OK but the right button doesn’t seem to work all the time.
This review is from JLab - GO Air True Wireless Earbuds - Black
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Allergic reaction
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had an allergic reaction in my ears from these earbuds. Never had this problem before not even if they’re from Dollar Tree!!!! The earbud silicone made my ears itch and raw. I had dry patches in my ear canals for months before they’d healed. I even tried it with out the silicone and still had an allergic reaction. My son did too, but my daughter (who has eczema) didn’t. So they work fine for her…that’s the ONLY reason I put 1 star.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My daughter's love them they're great. They use them to listen to their music on their phones.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
I would recommend this to a friend
Rated 3 out of 5 stars
Okey
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Packaging says something about being for small ears. Even with the smallest cover they’re still too big to wear for long. I don’t hear that we’ll so should speak to quality of the sound - its fine for me.
This review is from JLab - GO Air True Wireless In-Ear Headphones - White/Gray
No, I would not recommend this to a friend
Rated 3 out of 5 stars
They ok
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They ok people say they can barely hear me but they charge fast
This review is from JLab - GO Air True Wireless Earbuds - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Good brand
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Girlfriend purchased these for work, first pair one headphone never worked. She took them back and exchanged them for the same ones. She loves them. They isolate sound. Well. 5 stars if she didnt have to take them back
This reviewer received promo considerations or sweepstakes entry for writing a review.
These earbuds are a prime example of "you get what you pay for". Honestly, I was pretty excited to try these out with my phone, but the second I played a song on my device, I regretted it immediately. The touch controls are not that intuitive, sometimes triggering Google Assistant instead of controlling the volume. The volume itself is nothing to write home about as it always sounds low even when turned up to max. The "Custom EQ Sound" hyped on the box? Yeah, pointless. It does next to nothing. And don't even worry about getting the special app hyped in the "users guide", as it just acts as a selling page for other JLab Audio products and the whole "Audio Break-In" thing is a bunch of malarky. All in all, these are not worth $20...heck, they're hardly worth $10. Spend a little more money and get something better.
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hey Josh, sorry these did not meet your expectations. To get more volume out of the buds try the other eatips to get a good seal and fit. In regards to the built in EQ you may have a defective pair. If you'd like to get a replacement pair reach out to us and make a warranty claim. support@jlabaudio.com 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2 -JLab Audio
Rated 3 out of 5 stars
Kids
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its ok not to excited but it works for the kids so its good
This review is from JLab - GO Air Pop True Wireless Earbuds - Navy Blue