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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 13255 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the excellent sound quality, good battery life, and comfortable fit. They also appreciate the ease of use, affordable price, and reliable connectivity, noting strong bass. However, a few customers have experienced issues with the volume being somewhat low and problems with charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 561 Showing 11,201-11,220 of 13,255 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JLab Audio - Go Air True Wireless In-Ear Headphones sound great, Excellent product for the money!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better life seems OK but the right button doesn’t seem to work all the time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Allergic reaction

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an allergic reaction in my ears from these earbuds. Never had this problem before not even if they’re from Dollar Tree!!!! The earbud silicone made my ears itch and raw. I had dry patches in my ear canals for months before they’d healed. I even tried it with out the silicone and still had an allergic reaction. My son did too, but my daughter (who has eczema) didn’t. So they work fine for her…that’s the ONLY reason I put 1 star.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're sorry to hear you're experiencing this issue, but we're here to help. For assistance, please email support@jlab.com or call 405-445-7219. jlabaudio-conv

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for our tablet and phones! Needed for our travels.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There ok not a good purchase, didn’t last long in the work environment

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The hurt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurt my ears when wearing them. But if you don’t mind then not bad for price.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      If you register your device on our website we can have you some Cloud Foam ear tips that you may find to be more comfortable. -JLab Audio jlabaudio-conv

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and the battery last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small & Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great. They might be small but they are powerful. I would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for my work headset, lasts just long enough to get me through my day on a loud shop floor

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased these buds. He loves them works perfect and sound quality is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality and my left side ear but stop working after day two of purchase

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like xxxxxxxxxxxxxxxxxvvvvxccccvvvvvvvvvv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice price for this quality for the price is ok

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buen sonido y cómodo al escuchar el sonido y color

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter's love them they're great. They use them to listen to their music on their phones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaging says something about being for small ears. Even with the smallest cover they’re still too big to wear for long. I don’t hear that we’ll so should speak to quality of the sound - its fine for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ok people say they can barely hear me but they charge fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good brand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girlfriend purchased these for work, first pair one headphone never worked. She took them back and exchanged them for the same ones. She loves them. They isolate sound. Well. 5 stars if she didnt have to take them back

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PRODIGIOUSLY Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are a prime example of "you get what you pay for". Honestly, I was pretty excited to try these out with my phone, but the second I played a song on my device, I regretted it immediately. The touch controls are not that intuitive, sometimes triggering Google Assistant instead of controlling the volume. The volume itself is nothing to write home about as it always sounds low even when turned up to max. The "Custom EQ Sound" hyped on the box? Yeah, pointless. It does next to nothing. And don't even worry about getting the special app hyped in the "users guide", as it just acts as a selling page for other JLab Audio products and the whole "Audio Break-In" thing is a bunch of malarky. All in all, these are not worth $20...heck, they're hardly worth $10. Spend a little more money and get something better.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey Josh, sorry these did not meet your expectations. To get more volume out of the buds try the other eatips to get a good seal and fit. In regards to the built in EQ you may have a defective pair. If you'd like to get a replacement pair reach out to us and make a warranty claim. support@jlabaudio.com 1-405-445-7219Hours of Op: (PT)Monday - Thurs 9-4:30Friday 9-2 -JLab Audio jlabaudio-conv

  • Rated 3 out of 5 stars

    Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok not to excited but it works for the kids so its good

    No, I would not recommend this to a friend
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